Orlando VW South's cover image

This profile has been claimed by the business owner or representative.

Orlando VW South

4.3

About this business

Location details

1406 W Sand Lake Rd, Orlando, FL, 32809, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.35,420 reviews
Select a rating
2019 VOLKSWAGEN ATLAS SE Owner's profile image
2019 VOLKSWAGEN ATLAS SE Owner 
3 years ago

Do not go there they are not doing job what they supposed to 

Business response:

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Robert Topping at 407-581-4321 or Rtopping@orlandovwsouth.com and we will do our best to make this better. 

2019 VOLKSWAGEN JETTA SEL Owner's profile image
2019 VOLKSWAGEN JETTA SEL Owner 
3 years ago

Took over 1 month to get the door replaced . VW south dealer ordered the wrong part 3 times 

Business response:

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Robert Topping at 407-581-4321 or Rtopping@orlandovwsouth.com and we will do our best to make this better. 

2018 VOLKSWAGEN ATLAS SEL Owner's profile image
2018 VOLKSWAGEN ATLAS SEL Owner 
3 years ago

VW South did not do all of the services listed for the 60,000 mile maintenance they failed to rotate my tires and were extremely unprofessional and disorganized 

Business response:

Customer service is always a top priority to us, and its disappointing to hear that we didnt exceed your expectations. Our goal is to fix any unresolved issues as quickly as possible. Please contact Robert Topping at 407-581-4321 or Rtopping@orlandovwsouth.com and we will do our best to make this better. 

2021 VOLKSWAGEN ATLAS CROSS SPORT SEL Owner's profile image
2021 VOLKSWAGEN ATLAS CROSS SPORT SEL Owner 
3 years ago

Sat there for almost 2 hours for them to tell me that they were working on another car, was going to take longer than they thought and it would be better to come back! 

Business response:

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. Please contact Robert Topping at 407-581-4321 or Rtopping@orlandovwsouth.com and we will do our best to make this better. 

2013 VOLKSWAGEN BEETLE Owner's profile image
2013 VOLKSWAGEN BEETLE Owner 
4 years ago

Had my car towed in to their service department on Dec. 16th. They worked on it off and on for a month. The service dept. didn't call me back when I call about an update on my car. It took them 1 month to FINALLY get my car done. When I picked it up they had not up the back seat into place. It was standing up against the front and they had left tools in the area where the seat should have been secured. AWEFUL AWEFUL EXPERIENCE with this service department!!!!!!!!!!!!!! 

2019 VOLKSWAGEN JETTA S/SE/R-LINE Owner's profile image
2019 VOLKSWAGEN JETTA S/SE/R-LINE Owner 
4 years ago

Always a bad experience when I go for an oil change. I go in for something, walk out with another problem. 

2019 VOLKSWAGEN JETTA S/SE/R-LINE Owner's profile image
2019 VOLKSWAGEN JETTA S/SE/R-LINE Owner 
4 years ago

Problems were not addressed rather just temporarily addressed and then rose back up a few days later. 

2019 VOLKSWAGEN JETTA SEL PREMIUM Owner's profile image
2019 VOLKSWAGEN JETTA SEL PREMIUM Owner 
4 years ago

I went 2 times for rotation they said they changed my tires but they didn't The reason why I say they didn't change it because I marked them 

2019 VOLKSWAGEN JETTA S/SE/R-LINE Owner's profile image
2019 VOLKSWAGEN JETTA S/SE/R-LINE Owner 
4 years ago

the service this time was very bad, it took almost two months to fix the car problem and the advisor in charge, Mr. Mike Lombardi, had a very bad and rude attitude 

Frequently asked questions about Orlando VW South

How is Orlando VW South rated?

Orlando VW South has a 4.3 star rating with 5,420 reviews. 

When is Orlando VW South open?

Orlando VW South is open now. It will close at 8:00 p.m.