This profile has been claimed by the business owner or representative.
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As you might see below, Owning did escalate my case and put me with a different representative. I ended up completing the refi process with them. They were decent to me the second time around. However they had a lot of trouble closing this loan. It went on and on and on and on...and on. My case is a very straightforward one, they just don't have good processes in place. If I ever used them again, I would go into it knowing that they won't close on time and every little piece of information they need to verify will require at... read more
Business response:
Dear Elke. Thank you for taking time to voice your concerns on Yelp for our company. We decided to escalate your concerns to the Team Production Manager for your loan and believe that you spoke with Chris and we managed to make things work for you again. We appreciate your patience and we are sincerely sorry about the initial negative experience and we really appreciate you you deciding to continue working us again. We look forward to getting your loan through the process. Thank you for your time and working with Owni... read more
The process was very easy and all my questions were answered up front. They followed up with each step, so there were no delays and we could close on time. We locked in on the best rate and reviewed all of the loan documents. The notary came to our house and we executed the documents We looked at other companies, but Owning was easily the right choice.
Excellent customer service and dedication, Alex, thank you for the support and guidance !!
First, the final rate I got was LOWER than what was initially locked which is an unheard of event in this business. The documentation and title were very thorough. The loan took longer than I was quoted but that may have been as Owning was consolidating with another business. I am very pleased with Owning this is the 2nd time I have done a refi on my home where I have lived for over 20 years.
Best experience ever. I would highly recommend Hai and Adrian. That were amazing. From start to finish they were there to answer any questions and address any concerns. We were so surprised at how streamlined the process was.
The transaction was very easy, and smooth. The Owning team really took ownership and took to the finish line. No hassle.
I recently refinanced my mortgage with Owning. It was a breeze and took very little time to complete the paperwork. I had tried to refi my mortgage with another institution and they dragged their feet for 5 months and eventually changed the loan disclosures with any notice. By contrast, Owning was very transparent and it was great to work with professionals, like the loan officer Kirsten Weberbauer, the loan processor Thai Dang and the customer success ambassador - Robin Marmor. Everyone was helpful and got my loan through q... read more
My husband and I wanted to refinance since we heard the housing rates were low. We first learned about Owning from our sister-in-law. She told us about the amazing rate that she received. Before dealing with Owning, we shopped around with three different lenders each giving us rates above 3%. I'm so glad we contacted Owning. They were the only lender that gave us a rate below 3%. Other lenders were saying that it wasn't possible to obtain a rate below 3% because of the type of house that we have. In addition, the other lende... read more
Amazing to work with Owning, couldnt believe the rate I secured and the process was very transparent and smooth! Many fees waived and done within a few weeks, couldnt be happier with my re-fi!
Owning has a 4.8 star rating with 2,284 reviews.
Owning is open now. It will close at 7:00 p.m.