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Pacific Care Pet Emergency + Specialty

4.1

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2572 White Rd, Irvine, CA, 92614, United States

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4.1531 reviews
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Allison S.'s profile image
Allison S. 
rating
3 years ago

I had a very sick boxer puppy that needed a vet on a Sunday- I called around to a few vets that were open and this place had the best front office staff and prices around! When your pooch isn't feeling well it so refreshing to have nice supportive people telling you not to worry and to bring her right in! I have to say a SPECIAL THANK YOU to Karen IN THE FRONT OFFICE, SHE WAS WONDRFUL! My husband was working so I had to bring my puppy and my 2 year old to the vet- that can be so stressful as a mom to do, but Karen made my vi... read more

Business response:

Thank you, Allison! I am so glad that Pixie is improving! 

Melissa B.'s profile image
Melissa B. 
rating
3 years ago

Great experience at a referral hospital... made a stressful situation a good experience. The doctor was very knowledgeable and the staff was very efficient. The doctor was unhurried... Took the time to answer all questions and create a plan going forward. Dr. Dusberg offered to consult with a colleague about Hank's case and get back to me. Very much appreciated. 

Business response:

Thank you, Melissa, for the kind words. 

Jill M.'s profile image
Jill M. 
rating
3 years ago

Although Pacific Care was not able to save my baby, I do want to give a shoutout to three particular staff members. Dr. V, Renee, and Karen. They were compassionate, went above and beyond and truly there for me during the most traumatic week of my life. Thank you to these three wonderful humans, especially Renee - she was a godsend, knowledgeable, caring and kind. Dr. V. also has amazing bedside manner and i never felt rushed or like I was bothering her with my questions. 

Cheryl F.'s profile image
Cheryl F. 
rating
3 years ago

I had to take my 5 year old Pomeranian in for a emergency visit. The staff from the girls that checked us in to the vet assistant and emergency vet were professional and very caring. They were very compassionate in a very stressful situation. I highly recommend using Pacific Care for your pets needs. 

Roxanne D.'s profile image
Roxanne D. 
rating
3 years ago

Our vet recommended we come here after finding a Mast Tumor on my 12 year old dog, Lucky. Lucky is more than a dog. He's our baby and is family. I was a wreck from the moment I called to schedule our first appointment. The gal that answered your phone was so kind and compassionate. That experience/compassion continued when I went in for our first appointment. The lady who greeted me, the tech who took us to the room, Dr Vorathavorn and the rest of your staff were incredibly kind. Which meant the world to me. Dr Vorathavorn w... read more

Business response:

Thank you for the nice words, Roxanne. And I love the picture! What a handsome boy! 

Mandi P.'s profile image
Mandi P. 
rating
4 years ago

They took good care of Willow when she had another bleed from her hemangiosarcoma, monitoring her levels and making sure she was comfortable. I was impressed with how much compassion they showed for both Willow and myself. I highly recommend this hospital and team of doctors! 

Business response:

Thank you, Mandi. I hope Willow is hanging in there for you! She is such a sweet, old lady! 

Chino H.'s profile image
Chino H. 
rating
4 years ago

Took our cat for an emergency visit due to labored breathing on a Sunday. Staff members were professional and Dr Lessard was clearly very competent and an effective communicator, and so was her assistant. The cost was itemized and transparent, with options provided. They had to do a thoracentesis to remove built-up fluid from the cat's lung cavity - with ultrasound, oxygen treatment, the surgery and associated medicine etc, the cost came down to a little over $1000 (for anyone who has never visited a pet emergency clinic, ho... read more

Sandra C.'s profile image
Sandra C. 
rating
4 years ago

Staff and Dr. very friendly. Questions were answered and various solutions offered. Dr. spent great deal of time with us. Would recommend to anyone who needs emergency care for their pet 

Business response:

Thanks for the kind words, Sandra. 

Carolina S.'s profile image
Carolina S. 
rating
4 years ago

I want to thank the staff for taking care of my Coco in her last months before her passing. Each visit I made the Doctor Assistant: Michelle Pule was so helpful and comforting while I was going through such a traumatic situation. She even paid attention to my other dog, Cappuchino, each visit. I loved how she even gave her own life experiences with her dogs as helpful guidance of how she handled her similar situations. She was always great at letting me know that ultimately, the decision was up to me. Coco was suffering from... read more

Business response:

Thank you, Carolina. I am so sorry for your loss of Coco but I am glad that the team was able to give you some comfort these past few months. 

Frequently asked questions about Pacific Care Pet Emergency + Specialty

How is Pacific Care Pet Emergency + Specialty rated?

Pacific Care Pet Emergency + Specialty has a 4.1 star rating with 531 reviews. 

When is Pacific Care Pet Emergency + Specialty open?

Pacific Care Pet Emergency + Specialty is open now. It is open 24/7.