This profile has been claimed by the business owner or representative.
2572 White Rd, Irvine, CA, 92614, United States
Get directionsWe had an urgent need for appointment and our regular vet was unable to take us. Pacific Care had almost no wait for our first visit. The Tech and Vet were very warm and thorough through our challenging visits. The team was compassionate and helped us through our difficult decision and felt supported the whole way.
Solo is back to normal and everything is great!! He is healthy and happy!! He appreciates everyone at Pacific Care Pet Emergency Clinic!!
Business response:
Thank you, Eva! Solo is just the most handsome boy ever! We really love what we do and I hope that showed. We would love to know how he is doing after his recheck radiographs at his primary vet!
My dog and constant companion for 12 years, Pebbles, was referred by my vet in Riverside for treatment at Pacific Care just after Christmas last year. Sadly, I was informed by veterinarian Sarah Beaman, that his diagnosis was lymphoma. My options were clearly presented to me and I chose to try the treatment offered. I was extremely impressed with the communication I received from not only Sarah but also Cynthia and Victoria. After only two days, however, I chose to say goodbye to my faithful buddy. The treatment provide... read more
Business response:
We are so sorry for your loss, Wes, but are glad that we were able to support you through a tough time. Our thoughts are with you.
My 3 yo yellow lab Bruiser chewed up a microfiber towel and ate half of the towel. He vomited a huge amount the next day then he stopped eating and acted lethargic the following day. I took him to my vet Dr Morgan at Quail Animal Hospital who then recommended an ultrasound at Pacific Care. Pacific Care was able to accommodate Bruiser immediately and blood test and ultrasound were completed. He was also given IV fluids. All communication was done over the phone due to Covid. I sat in my car praying for four hours in the... read more
Business response:
You are so welcome! We are so glad to hear that Bruiser is back to his normal self!
I am completely blown away by the level of professionalism and compassion received from the doctor, techs and receptionist. I took my beloved Connie over the weekend, unfortunately her condition was too advanced and she crossed the rainbow bridge. I will forever be grateful for the way Connie and my family were treated. They truly understand our pets are family members and are treated with the same dignity and respect. Thank you so much everyone, I wish I remembered names to personally thank you all, but as you can imagine I... read more
Business response:
Thank you so much, Ana, for your feedback and we are so sorry for your loss. Our thoughts are all with you.
I took my dog there desperate for help. Buddy was paralyzed and I feared that he was having trouble breathing. I didn't know how I was going to pay for treatment. I was so relieved when they took buddy from me while I fill out paperwork. Their immediate care and attention was on Buddy. I was so relieved. They were not only attentive to Buddy but they updated me and kept me informed. I was very distraught but they were kind and patient with me. They explained everything with me thoroughly and made sure to answer all o... read more
Business response:
Thank you, Veronica, for the kind words! I hope that Buddy is doing better after his visit with us!
I was able to bring my dog Cap in immediately for care. They did all the tests and although we did not get the results we wanted, they were very accommodating and took good care of Cap. Other vets in the area were unable to help us for months. Pacific Care made it work when they knew of our concerns.
This last Xmas eve, we had to put down our 13 year old maltipoo. We believe she suffered a stroke... couldn't watch her suffer anymore so found this emergency pet hospital late evening and we were able to get her in right away. We called many other places but the ppl who picked up were either not compassionate and rude and/or they were booked. 3 stars for the workers here at the front desk for not being so friendly BUT 100 stars for Dr Lei. (I think that's how you spell it). She came in with a soft heart and went through... read more
Business response:
Hello Akane and thank you for your candid comments. I will be sure to pass this along to not only Dr. Lei, but also the front staff. We are so sorry for your loss of Molly.
This was our first visit here. The doctor and techs were all wonderful, knowledgeable and very professional. I can tell they took good care of my baby while she was there for 2 hours. She looked happy when she came out. We will continue to come back. My dog has a lot of health issues and sees three different specialists and her regular vet. Finding good doctors to care for her is one of my priorities.
Business response:
Thank you, Darah, for the kind words!
Pacific Care Pet Emergency + Specialty has a 4.1 star rating with 531 reviews.
Pacific Care Pet Emergency + Specialty is open now. It is open 24/7.