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Pacific Grove Hospital
- Psychiatrists
- Riverside, CA
About this business
Location details
5900 Brockton Ave, Riverside, CA, 92506, United States
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I'm reading these reviews. If the place is that bad call Ombudsman to report abuse. (800) 334-WISE (9473).
Admission of 2 hours is unacceptable with sick people sitting in hall restrained not being seen by anyone while in distress. Front desk receptionist very rude and not helpful. Visiting is only half hour with no privacy. Person sits there and listens to your conversations. Go somewhere else if you have a choice.
They blatantly disregard patient rights here. Seems more like a detainment facility than anything else, no groups or therapy besides coloring or board games. Often don't let patients outside each day; distribute medication without explanations; don't let you see the doctor... Calling this place a hospital is a farce.
My brother just died here out of nowhere he was brought In 4 days ago and they are giving us a difficult time to get his medical records. I need to know what happened and I need the medical records if you have family here don't be ignoring them review the records see what happens here with your loved ones. I did not know he was here.
total nightmare. it's not over yet because i'm in outpatient care now. i dont know what to do except pray my ass off that this nightmare will end soon.
Yesterday 4-2-2025 my family was told that our family member would be discharged by Dr. Coskinas, per our request and concerns. Today the doctor says no they need to wait for the court hearing planned for today. However, SW Tiffany was and is a Godsend. She was the complete opposite of what we had been experiencing, including the patient. She was compassionate thorough, and professional; if she didn't have the answer she got the answer. Even with her sweet spirit our loved one was ready to get out of this ridiculous place a... read more
Not one star because the staff, nurses and psychiatrists, seem to care, although it can be difficult to get a straight answer to questions or concerns. Low rating mostly for phone calls. It is the most difficult thing to get anyone to answer the phone, and when you actually do, the department you're trying to get in contact with isn't available. You can call throughout the day and the machine will still say "all staff is busy with other phone calls". Wish there was more reliability.
The things they do at this place and the treatment of patients and their families have to be reported to the agencies with oversight. Our loved one was placed here because no other beds were available. The "psychiatrist" did not even evaluate our loved one during their stay, but somehow diagnosed them with paranoid schizophrenia, which is about the furthest applicable diagnosis for their symptoms (they have been properly evaluated by psychiatrists before). It is clear based on our experience and what seems like the experienc... read more
As a healthcare provider myself I am beyond disappointed at this facility. The workers need to be required to take additional classes on deescalation along with learning to have empathy. I posted the grievance form below that I submitted. Christina the blonde behavioral care worker needs to be terminated. How do you expect these patients to remain calm when you stand there and agitate them purposely. My mother was deemed a threat to others and her stay was extended, however, what do you EXPECT when the workers speak to them ... read more
Frequently asked questions about Pacific Grove Hospital
How is Pacific Grove Hospital rated?
Pacific Grove Hospital has a 2 star rating with 252 reviews.
When is Pacific Grove Hospital open?
Pacific Grove Hospital is open now. It is open 24/7.