Pacific Grove Hospital's cover image
Claimed

This profile has been claimed by the business owner or representative.

Pacific Grove Hospital

2.1

About this business

Pacific Grove Hospital is located in Riverside, California providing treatment for acute psychiatric, specialized geriatric psychiatric and chemical dependency treatment issues. Acute Psychiatric Treatment - Patients with serious conditions such as suicidal depression, bipolar disorder, and psychotic states are safely treated utilizing intensive group therapy, medication management and much more. Specialized Geriatric Psychiatric Treatment - Pre-evaluated geriatrics patients with serious conditions such as chemical dep... read more

Location details

5900 Brockton Ave, Riverside, CA, 92506, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
2.1230 reviews
Select a rating
Rosie C.'s profile image
Rosie C. 
rating
8 months ago

As a healthcare provider myself I am beyond disappointed at this facility. The workers need to be required to take additional classes on deescalation along with learning to have empathy. I posted the grievance form below that I submitted. Christina the blonde behavioral care worker needs to be terminated. How do you expect these patients to remain calm when you stand there and agitate them purposely. My mother was deemed a threat to others and her stay was extended, however, what do you EXPECT when the workers speak to them ... read more

Shelly R.'s profile image
Shelly R. 
rating
9 months ago

Most horrifying experience of my life. I went in detoxing from alcohol and came out damaged!!! 72 hours became 7 days until my son visited and saw the awefulness I was experiencing and removed me "against medical advice". 7 days with no sleep due to fear I came out emotionally wounded. Noone tried to make me feel safe and I was seriously overmedicated!!! 

Xhuli L.'s profile image
Xhuli L. 
rating
9 months ago

It's been almost 10 months since my loved one was at Pacific Grove, following his psychotic episode, and it is only now that I have the strength to write a review about this place. It was a harrowing experience from start to finish, and I would never, never recommend going there or putting your loved one there. The night we checked our family member in after a long and traumatic day in the ER, we were going through the unfamiliar check in process, trying to find out what paperwork needed to be signed, how to get the ROI, et... read more

Forrest I.'s profile image
Forrest I. 
rating
10 months ago

Horrible treatment - beware the staff, they will treat you as if you were a criminal. Every 15 minutes throughout the night, they will turn on the light to "check" on you, then slam the door. Patients are sleep deprived. Doctors are quacks. They don't even put quantities for your prescription(s). Also, be aware of an orderly name, Damian. He grabs patients and bullying them. Nurses are lazy, disorganized, and slow. They have horrible bedside manners and could careless about the patients. They refuse to allow patients to take... read more

Michael B.'s profile image
Michael B. 
rating
11 months ago

The worst experience of my life. They claim to have 14 different activities for the patients each day and we did 2. They stick you in a room with a TV and the patients argue over which show to watch. Many of the patients are so drugged up that they sleep most of the day. There is absolutely zero mental health assistance and I only saw a doctor once. This is a very sad place and should be investigated asap. 

Ena W.'s profile image
Ena W. 
rating
11 months ago

I had an appointment to see Dr. Harvey Nurick, but it was canceled, 2 times in a row. In the 1st one, someone from the office called me saying that the doctor wanted to see me earlier than the appointment time. I said Yes, but Dr. Nurick had already left the office when I got there. My appointment was rescheduled for the following week, but when I got there it was canceled again, the 2nd time, after letting me wait for 45 min in the waiting area. Such a bullshit! How do I trust it won't happen again? No wonder, so many bad r... read more

Myra F.'s profile image
Myra F. 
rating
a year ago

This place is the worst place to bring a loved one. They have the worst service. You can call anytime and no one ever picks up. And when they do they transfer you and again no one pick up. You can stand outside for 30 minutes and someone eventually lets you in. 

Idalia A.'s profile image
Idalia A. 
rating
a year ago

In the Perris office they have very bad service. Yesterday I went and the person at the reception is very rude. Besides, they open late, very bad service. I will never return to this place. 

Natalie D.'s profile image
Natalie D. 
rating
a year ago

Copied from my Google review. I would post this on a billboard if I could. One star, because zero is not an option. Uneducated, jaded, and dismissive staff who, if spoken to, will look right through you then walk on by. The nurses are ornery, and take things personally. Imagine taking things personally in a mental hospital! Although there is an abundance of staff, they can't seem to find time for meeting patients' needs due to staring at their phones, and standing around the board in the nurse's station making jokes, and ig... read more

Frequently asked questions about Pacific Grove Hospital

How is Pacific Grove Hospital rated?

Pacific Grove Hospital has a 2.1 star rating with 230 reviews. 

When is Pacific Grove Hospital open?

Pacific Grove Hospital is closed now. It will open at 9:00 a.m.