This profile has been claimed by the business owner or representative.
Pacific Grove Hospital
- Psychiatrists
- Riverside, CA
About this business
Location details
5900 Brockton Ave, Riverside, CA, 92506, United States
Get directions
Yesterday 4-2-2025 my family was told that our family member would be discharged by Dr. Coskinas, per our request and concerns. Today the doctor says no they need to wait for the court hearing planned for today. However, SW Tiffany was and is a Godsend. She was the complete opposite of what we had been experiencing, including the patient. She was compassionate thorough, and professional; if she didn't have the answer she got the answer. Even with her sweet spirit our loved one was ready to get out of this ridiculous place a... read more
Not one star because the staff, nurses and psychiatrists, seem to care, although it can be difficult to get a straight answer to questions or concerns. Low rating mostly for phone calls. It is the most difficult thing to get anyone to answer the phone, and when you actually do, the department you're trying to get in contact with isn't available. You can call throughout the day and the machine will still say "all staff is busy with other phone calls". Wish there was more reliability.
The things they do at this place and the treatment of patients and their families have to be reported to the agencies with oversight. Our loved one was placed here because no other beds were available. The "psychiatrist" did not even evaluate our loved one during their stay, but somehow diagnosed them with paranoid schizophrenia, which is about the furthest applicable diagnosis for their symptoms (they have been properly evaluated by psychiatrists before). It is clear based on our experience and what seems like the experienc... read more
As a healthcare provider myself I am beyond disappointed at this facility. The workers need to be required to take additional classes on deescalation along with learning to have empathy. I posted the grievance form below that I submitted. Christina the blonde behavioral care worker needs to be terminated. How do you expect these patients to remain calm when you stand there and agitate them purposely. My mother was deemed a threat to others and her stay was extended, however, what do you EXPECT when the workers speak to them ... read more
Most horrifying experience of my life. I went in detoxing from alcohol and came out damaged!!! 72 hours became 7 days until my son visited and saw the awefulness I was experiencing and removed me "against medical advice". 7 days with no sleep due to fear I came out emotionally wounded. Noone tried to make me feel safe and I was seriously overmedicated!!!
It's been almost 10 months since my loved one was at Pacific Grove, following his psychotic episode, and it is only now that I have the strength to write a review about this place. It was a harrowing experience from start to finish, and I would never, never recommend going there or putting your loved one there. The night we checked our family member in after a long and traumatic day in the ER, we were going through the unfamiliar check in process, trying to find out what paperwork needed to be signed, how to get the ROI, et... read more
Horrible treatment - beware the staff, they will treat you as if you were a criminal. Every 15 minutes throughout the night, they will turn on the light to "check" on you, then slam the door. Patients are sleep deprived. Doctors are quacks. They don't even put quantities for your prescription(s). Also, be aware of an orderly name, Damian. He grabs patients and bullying them. Nurses are lazy, disorganized, and slow. They have horrible bedside manners and could careless about the patients. They refuse to allow patients to take... read more
The worst experience of my life. They claim to have 14 different activities for the patients each day and we did 2. They stick you in a room with a TV and the patients argue over which show to watch. Many of the patients are so drugged up that they sleep most of the day. There is absolutely zero mental health assistance and I only saw a doctor once. This is a very sad place and should be investigated asap.
I had an appointment to see Dr. Harvey Nurick, but it was canceled, 2 times in a row. In the 1st one, someone from the office called me saying that the doctor wanted to see me earlier than the appointment time. I said Yes, but Dr. Nurick had already left the office when I got there. My appointment was rescheduled for the following week, but when I got there it was canceled again, the 2nd time, after letting me wait for 45 min in the waiting area. Such a bullshit! How do I trust it won't happen again? No wonder, so many bad r... read more
Frequently asked questions about Pacific Grove Hospital
How is Pacific Grove Hospital rated?
Pacific Grove Hospital has a 2.1 star rating with 240 reviews.
When is Pacific Grove Hospital open?
Pacific Grove Hospital is open now. It is open 24/7.