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Pacific Grove Hospital

2.0

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Location details

5900 Brockton Ave, Riverside, CA, 92506, United States

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2.0262 reviews
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Jaime S.'s profile image
Jaime S. 
rating
2 months ago

I was taken here when I was placed on a 51/50 , a 72 hour hold. When I was about to be released they served me with a 52/50 which is a Mandatory 14 day hold. I believe that this facility is committing Medical Insurance Fraud. Every single patient that was on a 51/50 was placed on a 52/50. I had to see a judge in order to be released or I would have missed my brother's funeral. They are doing this to keep their beds full. Full beds ensure that are always paid. If I didn't have good insurance, they would have cut me loose. 

Patti B.'s profile image
Patti B. 
rating
3 months ago

Blah blah blah Don't take any rides with their ambulance drivers they don't bring you back! 

Anthony C.'s profile image
Anthony C. 
rating
4 months ago

I have been dealing with this hospital for 5 days now. Since I received a call from the social worker today from there regarding my partner who is in the psych ward, it proves I am on the emergency contact list. Yet, I am in the dark and can't get a call back regarding his condition. The receptionist I just spoke to was extremely rude. Since I will be his caregiver, it's important I know the diagnosis. All I've gotten is the run around. I would've given them less than a 1 star. I wouldn't recommend this hospital to an... read more

Rachel G.'s profile image
Rachel G. 
rating
4 months ago

I'm reading these reviews. If the place is that bad call Ombudsman to report abuse. (800) 334-WISE (9473). 

Susan T.'s profile image
Susan T. 
rating
6 months ago

Admission of 2 hours is unacceptable with sick people sitting in hall restrained not being seen by anyone while in distress. Front desk receptionist very rude and not helpful. Visiting is only half hour with no privacy. Person sits there and listens to your conversations. Go somewhere else if you have a choice. 

Noah M.'s profile image
Noah M. 
rating
7 months ago

They blatantly disregard patient rights here. Seems more like a detainment facility than anything else, no groups or therapy besides coloring or board games. Often don't let patients outside each day; distribute medication without explanations; don't let you see the doctor... Calling this place a hospital is a farce. 

Rose M.'s profile image
Rose M. 
rating
9 months ago

My brother just died here out of nowhere he was brought In 4 days ago and they are giving us a difficult time to get his medical records. I need to know what happened and I need the medical records if you have family here don't be ignoring them review the records see what happens here with your loved ones. I did not know he was here. 

Brian's profile image
Brian 
rating
a year ago

total nightmare. it's not over yet because i'm in outpatient care now. i dont know what to do except pray my ass off that this nightmare will end soon. 

Tee T.'s profile image
Tee T. 
rating
a year ago

Yesterday 4-2-2025 my family was told that our family member would be discharged by Dr. Coskinas, per our request and concerns. Today the doctor says no they need to wait for the court hearing planned for today. However, SW Tiffany was and is a Godsend. She was the complete opposite of what we had been experiencing, including the patient. She was compassionate thorough, and professional; if she didn't have the answer she got the answer. Even with her sweet spirit our loved one was ready to get out of this ridiculous place a... read more

Frequently asked questions about Pacific Grove Hospital

How is Pacific Grove Hospital rated?

Pacific Grove Hospital has a 2 star rating with 262 reviews. 

When is Pacific Grove Hospital open?

Pacific Grove Hospital is open now. It is open 24/7.