Palmetto Solar

4.1

Solar Installation
Charlotte, NC

About this business

Home Services Solar Installation

Location details

1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	Closed

4.13,934 reviews

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donalddenver2

6 months ago

Palmetto seems to be a very solid solar company. My service was just activated in the last 10 days. Today they sent me an email to active my account. Diego in customer service was very helpful and provided guidance on setup and reviewed the data error, I am receiving and put in a ticket. Great work!! Great first impression and contact!!

play8vaAllday

6 months ago

Very easy and quick assistance from Cielo regarding my questions. Was able to use her instructions to resolve my concern quickly and easily

Business response:

Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!

tscholtz.ts

6 months ago

My overall experience with Palmetto has been easy and they are very responsive. I have had a great experience with them.

Business response:

Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!

russell.osbourn

6 months ago

I called yesterday to update a change on my checking account. My call was answered quickly and I was routed to the correct department. In a matter of less than five minutes the update was done. The lady was very great to deal with. I wish all experiences were like this one!!

Business response:

Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!

dasp

6 months ago

My inverter went bad after only 3 years and Palmetto was very quick in setting up with Sunnova and Solar Edge in getting the repair done. My reimbursement for the outage was handled within 24 hours using the email support through their app. Nothing but a pleasant experience from consultation and installation with Jesse through the recent repairs that were done.

Business response:

Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!

vantasselster

6 months ago

It was not what I expected

Business response:

Mr. Vantassel, We set a high expectation for ourselves and we are sorry to hear that standard was not met in your interaction with us. It looks like you showed interest in pursuing a battery, can you elaborate on what was "not what you expected" so we can improve in the future? Thanks,

wvillarreal

6 months ago

All questions were answered by Palmetto. Good company and they have a good support. Install was quickly and clean. Actually I’m happy with my solar.

Business response:

Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!

mjkitt

6 months ago

Kathleen was wonderful and very responsive and helpful. She print screened my unit and emailed it to me so I could forward to the company locally doing the repairs.

Business response:

Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!

lyle

6 months ago

The rep knew the answers and answered them completely. Very little time wasted on yhe exchange.

Business response:

Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!