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Palmetto Solar

4.1

About this business

Location details

1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
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4.13,934 reviews
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izzo147's profile image
izzo147 
7 months ago

I had been trying since December of last year to obtain an app to view my solar panels. I was asking the company that installed my panels. After 5+months, they said to contact Light reach. I tried the number that was given to me, but it kept ringing busy... Finally, I called the number on my bill and talked to a Palmetto representative. They were so very helpful!! Within minutes, She set me up and running on a solar app. Thank you so much for the new peace of mind. 

kuchendu0's profile image
kuchendu0 
7 months ago

I received the exact answer to my question. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Raadsk11's profile image
Raadsk11 
7 months ago

So glad we signed up and went solar! Our bill is always under $100.00 year round. Your silly to not assign up! 

Business response:

Thanks so much for your kind words. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know! 

jjsalter's profile image
jjsalter 
7 months ago

Always supportive and friendly 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

danwray's profile image
danwray 
7 months ago

The customer care is of a high priority with them. If only the Utility companies would be a little quicker, things would be perfect. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days! 

melissabaca3357's profile image
melissabaca3357 
7 months ago

Jose helped answer my questions regarding my solar. He was quick to reply and was able to answer all of my questions. Thank you! 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

carneserie's profile image
carneserie 
7 months ago

When we were researching the option to go solar, we seemed to get more confused each day. Then, after attempts to "talk" to others and getting recordings we found Palmetto Solar and Cole Roberts. He walked me through the basic information and we set up a Zoom call the next day so my wife could see what it was about. Before the call see saw my excitement but tries to downplay it till she saw it for herself (think folded arms and poker face). Needless to say, the Zoom meeting went very well. Cole thoroughly explained the advan... read more

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

adriancas's profile image
adriancas 
7 months ago

My experience with Palmetto was outstanding in every way. From the very first contact, the team was professional, transparent, and genuinely committed to helping me understand the solar installation process. Customer service was prompt and clear, always addressing my questions effectively. The installation process was on time, clean, and well-coordinated. The technicians were respectful and paid great attention to detail. I was also pleasantly surprised by the mobile app, which allows real-time monitoring of energy consumpti... read more

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

celiarah's profile image
celiarah 
7 months ago

Representative was prompted and quick to get my service ticket opened. 

Business response:

Thanks so much for your kind words. We look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know 

Frequently asked questions about Palmetto Solar

How is Palmetto Solar rated?

Palmetto Solar has a 4.1 star rating with 3,934 reviews. 

When is Palmetto Solar open?

Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.