This profile has been claimed by the business owner or representative.
Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had issues with my solar since April of 2021. they sent Sun systems to repair my issues. Sun systems didn't finish promising to come back. Palmento opened new tickets and generated new invoices more money. Never sending detailed invoices and the people on their help line always say they have no knowledge of the issues, management are not available and will get back to me. Sent payments for what I believed I owed and they generated new bills. Still NO details. Avoid this company at all costs. If your equipment needs repair,... read more
It went bad from the day before install date. A truck showed up to drop off the materials to install on roof. I wasn't told of the delivery to arrive the day before. I didn't have time to move my car out of the way. Next morning I parked both cars down the street anticipating a team to show up for install. Cars were parked down the street until 5pm when I put them back in the driveway. 5:30pm two guys show up saying they were here to install solar panels. By that time the winds had picked up and there was lightening all arou... read more
Palmetto refused to fill out a simple document for me to refinance my home. I lost thousands of dollars already. DO NOT HIRE THEM!
I will definitely be recommending Palmetto: NO NO NO I'd like to change my 5 stars to 1 star. They knew my situation regarding getting the solar panel credit and they said you will get it anyways. However, I did my taxes this year and my accountant explained to me that I am NOT qualified, Palmetto team lied to me saying I will get the credit, palmetto explained wrong.
I bought solar through Palmetto a little over a year ago. I can tell you it was a huge mistake for us. We were intrigued by the sales pitch of going solar and thought that it would be a good way to reduce some monthly costs and a good long term investment. The first sign I should have known it was a mistake is when the sales pitch didn’t line up with the documents I got after signing off. The sales guy told me we had a little more than enough panels to offset our monthly cost, and then we get an official document saying they... read more
absolute worst service i have ever encountered. I have warped panels and they want to charge me to come look. they don't stand behind anything obviously. all of their representatives have failed to even get a service visit scheduled. we have a 12.6kw system and I still pay 200 in power plus 300 in solar panel financing every month. we have not added new people or appliances....in fact we have done things to improve energy efficiency. panels are improperly braced and warping on my installation. they took a 5 min look at produ... read more
Needed to Tesla solar panels removed and reinstalled to have new roof put on. Called Palmetto about this since they deal with Tesla. Had to pay half up front and have been waiting over a month to get this done and keep getting excuses why they cannot come. They also only want to deal with you through email, guess they don’t know how to use a phone. This says tome that they have little respect for their customer. Be smart don’t go solar! Update-just received a call from Palmetto and they have arrived to take off the solar pa... read more
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.1 star rating with 3,587 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.