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1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was very pleased with the three installer’s and the two electricians were outstanding and knew their business. I watched them all every moment they were at my house and the electrician’s answered my every question and if they couldn’t, the lead electrician put me on the phone to their supervisor, who did answer my one question about my Generac generator.
Palmetto did what they said they would do. Explained what and when the tasks would happen and in what order. The tutorial was excellent. Wife and I could understand it's message with only a question or two which was explained quickly. You can tell Palmetto was experienced. Their crew came to our home, panels were installed, and they even had it pass a tough county inspection on first try. I am still learning on how much we can save and still help others . Overall a very professional experience .
We went live ten days ago. All in all, our journey to solar took about four and a half months during which Palmetto helped us gain approval from our homeowners association. They also obtained all the necessary permits and inspections, and worked with the installers, and finally got permission to operate from our local power utility. Things progressed even when, for example, the HOA pushed back on our initial design. Palmetto supplied the redesign and engineering certifications requested by the HOA. On a side note, we've exp... read more
So far everything has gone as explained and planned. Everyone has been professional and straight forward with explanations. Looking forward to the future.
Business response:
Claudia - thanks so much for taking the time to review us here! Is there anything we could have done differently to make your experience a 5 star experience?
Palmetto people and customer service are the reason I chose Palmetto over Sunrun. No high pressure just straight honest answers to all my questions and concerns. Sunrun may be number one but number two tries harder and it shows.
We are very happy with our Palmetto experience. Staff walked us through the entire process from proposal to doing all the paperwork online and installation began within 3 weeks. Work crew was very friendly & efficient. Whenever we had a question, Palmetto was easily to contact.
We have been considering solar for several years. It has only been a month since the installation and going live. Our home is approximately1,100 sq ft. This month we are producing 70% of the consumption. We are located in the Shenandoah Valley of Virginia. Sunrise is 6:00 Sunset is 7:30. the ambient Temperature has been in the low to mid 60's
I was very pleased with the timely and professional installation of our new solar system. Everything looks fantastic. Can't wait for the final inspection and to have it brought online.
Today I received my electric bill and only have to pay less than $8.00 for the month. Last month I had no payment. So, with the money I pay Palmetto monthly, and what is owed to the electric company, I'm saving a good chunk of change. My solar started last November.(this is May, so the summer should be even better.)
Palmetto Solar has a 4.1 star rating with 3,738 reviews.
Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.