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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Professional and helpful service. A pleasure to work with. Answered all my questions about solar energy and the process options.
Business response:
Thanks so much for your kind words. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know!
Trying to get info about Keyy Contacrs Detail Report.
Business response:
Hi there - please send an email to nathan.healy@palmetto.com and I can try to help you out here. Not sure what your request is specifically, so would love to learn more. In the meantime, could you either remove this review or help us understand what would make this a 5 star experience?
Customer service was fast to address my simple question about the Palmetto app. Also accepted my feedback. Much appreciated.
Business response:
Thanks so much for your kind words. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know!
Palmetto Solar has been a great provider and excelled with customer service
Business response:
Thanks so much for your kind words. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know!
I had a question about the panel cleaning service. The agent provided how to request the service and explained the process.
Business response:
Thanks so much for your review. Is there anything we could have done differently to drive a 5 star experience for you? We take great pride in our customer reviews, and would love to know how we can improve or get a 5 star review from you.. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know!
They were great to work with the panels was quickly to get set up and no problems so far it was great to work with
Business response:
Thanks so much for your kind words. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know!
There was some lag time between instillation and actual production so the first winter my electric company had to charge me more than I was expecting. Since I now have over a year of production my electric bill has maintained a monthly cost of $15. Last spring I had an issue where my app wasn't working and it took several weeks to get that diagnosed and repaired. I continued to produce solar energy but I was unable to monitor it. After several emails and phone calls that was finally resolved. I am very satisfied with the pro... read more
Business response:
Thanks so much for your review. We apologize for the difficulty in reaching folks. My email is nathan.healy@palmetto.com if you have further issues getting in contact, I'd be happy to escalate those to the right folks. If there is anything we can do differently to drive a 5 star experience from you, please let us know. Hopefully you continue to enjoy your solar production, and thank you for choosing cheaper, clean, energy!
Install was done timely and the equipment works great. Loving the low energy cost if any at all during the summer.
Business response:
Thanks so much for your kind words. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know!
From about May to November I have no electric bill. Which is amazing. Yes I still have solar panel payments but it is way less than the electric bill. I love the app you can see how many kw s you are making and can compare to day before. By days, weeks and/or months.
Business response:
Thanks so much for your kind words. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know!
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.1 star rating with 3,934 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open at 8:00 a.m.