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Pemberley Manor Care Home
- Assisted Living Facilities
- Orpington
About this business
Location details
Grays Farm Road, Orpington, BR5 3AD, United Kingdom
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My mother has settled in very well and talks very highly of the friendly attentive staff. I live a fair distance from the care home but staff are always kind enough to conect me to my mum by phone. Staff seem to be dotting around all the time checking everyone is okay it feels a secure enviroment.
My mum was in Pemberley for around a year before she sadly passed , the management and staff were fantastic with a special mention for Jamie, Jo and Angela, nothing was too much trouble and they kept me updated every step of the way, i cannot recommend this home highly enough.
I viewed Pemberley Manor care home prior to my mum having a Permanent residential placement there. On the day I viewed, there was an immediate sense that I had found the right place, a comfortable warmth from entering and meeting the receptionist to meeting other staff members and being shown around and discussing my mothers potential care there. My mum settled in, became very comfortable, had gained weight, her mobility improved, she was always having a good laugh with the staff, all of this in under a month and then very s... read more
Business response:
Thank you so much for taking the time to share your heartfelt experience. We are deeply touched by your kind words about your mum's time at Pemberley Manor. It was truly our privilege to care for her and to get to know both her and your family. We're so glad to hear that she felt comfortable, happy, and at ease during her stay, that means the world to us. Our team always strives to provide warmth, dignity, and genuine companionship to every resident, and knowing that this brought comfort to your mum and your family is incred... read more
What a fabulous care home this is ! At the most recent relatives' meeting held by the Manager on 23rd Sept 2025 , not only were relatives updated generally about Pemberley Manor , we were also informed about the newest NHS research regarding dietary changes which can help reduce falls in elderly people by fifty per cent . Just look at that for a totally professional and forward thinking outlook for this amazing care home under its new management. Total reasons for celebrating the fine example and exacting standards Pemberley... read more
Business response:
Thank you so much for your kind and thoughtful words. We are absolutely delighted to hear how positively you feel about Pemberley Manor and the care your mother is receiving with us. It's wonderful to know that you found the recent relatives' meeting informative and forward thinking. We're proud to be part of a care community that not only supports our residents with compassion and professionalism, but also stays informed by the latest research, like the recent NHS findings on nutrition and fall prevention, to continually en... read more
My husband has been a resident at Pemberley since 10th June 2025. He is on the advanced dementia floor. Since he has been there after a difficult start he is beginning to settle. He is eating and put on weight. The carers are very good with him and know his needs. Overall I'm very happy with Pemberley and especially the carers.
Business response:
Thank you so much for taking the time to share your experience. We're so pleased to hear that your husband is beginning to settle in and that he's eating well and gaining strength, that's truly wonderful news. Our team on the advanced dementia floor work hard to get to know each resident as an individual, so it's lovely to hear that you feel his needs are being understood and met. We'll make sure to pass on your kind words to the carers, they'll be so encouraged to hear them. Thank you again for your trust and support. Pleas... read more
My mum stayed at Pemberley Manor Care Home for two weeks of respite care and we were really impressed. The staff were all extremely friendly and helpful, which made her feel very welcome. The rooms are lovely, (more like a hotel than a care home), and she really enjoyed the food. Everywhere is spotless and there's a beautiful garden to sit in. When mum was poorly, the team went above and beyond to make sure she got the medical care she needed. Mum had a great experience and we'd happily recommend Pemberley Manor.
Business response:
Thank you so much for your kind words and for taking the time to share your experience of your mum's stay at Pemberley Manor. We're absolutely delighted to hear that she felt welcome and well cared for during her respite stay. It means a great deal to the whole team to know that our efforts made a positive difference, especially during the times she was feeling unwell. Ensuring our residents feel supported, safe, and comfortable is at the heart of everything we do. We're also so pleased that you enjoyed the environment, from... read more
Mum has just returned home from respite care at Pemburly Manor. After lots of research and looking at several homes in the local area, it was quite obvious as soon as I went in that this was the one. It was spotlessly clean and quite luxurious. Most of mum's visitors expressed that it was more like a 5 star hotel. All the staff were very welcoming and helpful, answering any queries or concerns that we had. Whilst mum was in there, the carers were all very professional and so kind and caring and able to meet her needs, whilst... read more
Business response:
Thank you so much for your kind words. We're delighted to hear that your mum had a positive experience during her respite stay at Pemberley Manor. It's wonderful to know that our clean, welcoming, and homely environment stood out to you and your mum's visitors, we love hearing it felt like a 5 star hotel! Our team is passionate about delivering care that is both professional and deeply respectful, so your recognition of their kindness and attentiveness means a great deal. We also appreciate your comments about the CQC report... read more
It has been an emotional rollercoaster considering next steps for my 101 year old Nan. After a period in hospital it was evident that a "care hotel" was necessary. Having done lots of research and visiting 11 care homes, there was only one place that was good enough for my Nan - Pemberley Manor Care Hotel! When I initially did the unplanned visit I was warmly welcomed by all and the community culture was evident. It is hard to put into words what you feel when you go in, it is that felling that it is the right place. As stat... read more
Business response:
Thank you so much for your beautiful and heartfelt review. We know how emotional and important the decision is when it comes to finding the right care for a loved one especially someone as special as your 101 year old Nan. We're truly honoured that you chose Pemberley Manor after such a thorough and thoughtful search. We're so pleased that from the moment you walked through our doors, you felt that sense of community, warmth, and reassurance, it's something we strive to create not just for our residents, but for their famili... read more
My mum had two strokes in May 2025 and also suffers with Parkinson's so we had to make the heartbreaking decision that mum could no longer live with myself as I had 3flights of stairs leading to my front door,which my mum could no longer do . Pemberly Manor was recommended to me and I went to take a look around, instantly I knew this was where my mum was going to live, The staff are absolutely amazing they are all fantastic,the care staff are amazing friendly and go above and beyond as well , I was actually abit teary knowin... read more
Business response:
Thank you so much for your incredibly kind and thoughtful words. We understand how difficult the decision must have been to find alternative care for your mum, and we're truly honoured that you chose Pemberley Manor to be her new home. It means the world to us to know that you felt comforted and reassured from the moment you walked through our doors. Creating a warm, family like atmosphere is at the heart of everything we do, and we're so glad that this has been your experience. Your mum is a wonderful part of our Pemberley ... read more
Frequently asked questions about Pemberley Manor Care Home
How is Pemberley Manor Care Home rated?
Pemberley Manor Care Home has a 4.7 star rating with 125 reviews.
When is Pemberley Manor Care Home open?
Pemberley Manor Care Home is open now. It is open 24/7.