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Pemberley Manor Care Home
- Assisted Living Facilities
- Orpington
About this business
Location details
Grays Farm Road, Orpington, BR5 3AD, United Kingdom
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What a fabulous care home this is ! At the most recent relatives' meeting held by the Manager on 23rd Sept 2025 , not only were relatives updated generally about Pemberley Manor , we were also informed about the newest NHS research regarding dietary changes which can help reduce falls in elderly people by fifty per cent . Just look at that for a totally professional and forward thinking outlook for this amazing care home under its new management. Total reasons for celebrating the fine example and exacting standards Pemberley... read more
Business response:
Thank you so much for your kind and thoughtful words. We are absolutely delighted to hear how positively you feel about Pemberley Manor and the care your mother is receiving with us. It's wonderful to know that you found the recent relatives' meeting informative and forward thinking. We're proud to be part of a care community that not only supports our residents with compassion and professionalism, but also stays informed by the latest research, like the recent NHS findings on nutrition and fall prevention, to continually en... read more
My husband has been a resident at Pemberley since 10th June 2025. He is on the advanced dementia floor. Since he has been there after a difficult start he is beginning to settle. He is eating and put on weight. The carers are very good with him and know his needs. Overall I'm very happy with Pemberley and especially the carers.
Business response:
Thank you so much for taking the time to share your experience. We're so pleased to hear that your husband is beginning to settle in and that he's eating well and gaining strength, that's truly wonderful news. Our team on the advanced dementia floor work hard to get to know each resident as an individual, so it's lovely to hear that you feel his needs are being understood and met. We'll make sure to pass on your kind words to the carers, they'll be so encouraged to hear them. Thank you again for your trust and support. Pleas... read more
My mum stayed at Pemberley Manor Care Home for two weeks of respite care and we were really impressed. The staff were all extremely friendly and helpful, which made her feel very welcome. The rooms are lovely, (more like a hotel than a care home), and she really enjoyed the food. Everywhere is spotless and there's a beautiful garden to sit in. When mum was poorly, the team went above and beyond to make sure she got the medical care she needed. Mum had a great experience and we'd happily recommend Pemberley Manor.
Business response:
Thank you so much for your kind words and for taking the time to share your experience of your mum's stay at Pemberley Manor. We're absolutely delighted to hear that she felt welcome and well cared for during her respite stay. It means a great deal to the whole team to know that our efforts made a positive difference, especially during the times she was feeling unwell. Ensuring our residents feel supported, safe, and comfortable is at the heart of everything we do. We're also so pleased that you enjoyed the environment, from... read more
Mum has just returned home from respite care at Pemburly Manor. After lots of research and looking at several homes in the local area, it was quite obvious as soon as I went in that this was the one. It was spotlessly clean and quite luxurious. Most of mum's visitors expressed that it was more like a 5 star hotel. All the staff were very welcoming and helpful, answering any queries or concerns that we had. Whilst mum was in there, the carers were all very professional and so kind and caring and able to meet her needs, whilst... read more
Business response:
Thank you so much for your kind words. We're delighted to hear that your mum had a positive experience during her respite stay at Pemberley Manor. It's wonderful to know that our clean, welcoming, and homely environment stood out to you and your mum's visitors, we love hearing it felt like a 5 star hotel! Our team is passionate about delivering care that is both professional and deeply respectful, so your recognition of their kindness and attentiveness means a great deal. We also appreciate your comments about the CQC report... read more
It has been an emotional rollercoaster considering next steps for my 101 year old Nan. After a period in hospital it was evident that a "care hotel" was necessary. Having done lots of research and visiting 11 care homes, there was only one place that was good enough for my Nan - Pemberley Manor Care Hotel! When I initially did the unplanned visit I was warmly welcomed by all and the community culture was evident. It is hard to put into words what you feel when you go in, it is that felling that it is the right place. As stat... read more
Business response:
Thank you so much for your beautiful and heartfelt review. We know how emotional and important the decision is when it comes to finding the right care for a loved one especially someone as special as your 101 year old Nan. We're truly honoured that you chose Pemberley Manor after such a thorough and thoughtful search. We're so pleased that from the moment you walked through our doors, you felt that sense of community, warmth, and reassurance, it's something we strive to create not just for our residents, but for their famili... read more
My mum had two strokes in May 2025 and also suffers with Parkinson's so we had to make the heartbreaking decision that mum could no longer live with myself as I had 3flights of stairs leading to my front door,which my mum could no longer do . Pemberly Manor was recommended to me and I went to take a look around, instantly I knew this was where my mum was going to live, The staff are absolutely amazing they are all fantastic,the care staff are amazing friendly and go above and beyond as well , I was actually abit teary knowin... read more
Business response:
Thank you so much for your incredibly kind and thoughtful words. We understand how difficult the decision must have been to find alternative care for your mum, and we're truly honoured that you chose Pemberley Manor to be her new home. It means the world to us to know that you felt comforted and reassured from the moment you walked through our doors. Creating a warm, family like atmosphere is at the heart of everything we do, and we're so glad that this has been your experience. Your mum is a wonderful part of our Pemberley ... read more
Pemberley Manor is a lovely clean .very well.maintained place...all staff are polite caring and approachable. The care they give to the residents is excellent..activities are very well done by staff...management are very helpful and organised. Since my mum has been there in the past 4 weeks she has improved so much...which is credit to all the staff and management..
Business response:
Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your mum has made such great progress since coming to Pemberley Manor, that truly means the world to us. Our team takes great pride in providing a clean, welcoming, and caring environment where residents feel safe, supported, and engaged. It's lovely to know that the efforts of both our care and activities teams, as well as our management staff, have made such a positive impact on your mum's wellbeing. Thank you again for t... read more
I can't praise the care home enough they all bend over backwards to help you. I'm so happy my Husband is in there. The staff are caring and devoted to helping everyone in the home the rooms are spacious always spotless. Bathroom has everything there to help if you have mobility problems. The cinema is amazing all comfortable chairs to relax in while you sit back and watch films They have Verandas in each floor where I often wheel my Husband to and enjoy a drink or some lunch with him I feel so relaxed and happy that he is be... read more
Business response:
Thank you so much for your wonderful review. Your kind words truly mean the world to our entire team. We're incredibly touched to hear how happy and at ease you feel knowing your husband is being cared for here at Pemberley Manor. Our goal is always to create a warm, safe, and supportive environment, not just for our residents, but for their loved ones too. It's lovely to hear that you enjoy special moments together, whether it's lunch on the veranda or a relaxing film in our cinema. Knowing that you feel relaxed and reassur... read more
As a family it was heartbreaking to have to make the decision to look for residential care, for my wife, who has Alzheimers. From the moment we stepped into Pemberley Manor, we knew this was the only home we wanted for her. The staff are so friendly, approaching my wife first, before talking to me, showing us that she would be their priority. The facilities, decor, and general condition of Pemberley is superb, feeling more like a hotel than a care home. It's always kept nice and clean. The dining room is like a restaurant, ... read more
Business response:
Thank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to seek residential care for a loved one, and we're truly honoured that you chose Pemberley Manor for your wife's new home. It means a great deal to us to hear that you felt welcomed and reassured from the moment you arrived, and that our team's approach helped you feel confident in your decision. Ensuring that our residents are always the focus of our care is at the heart of everything we do, and we're... read more
Frequently asked questions about Pemberley Manor Care Home
How is Pemberley Manor Care Home rated?
Pemberley Manor Care Home has a 4.7 star rating with 121 reviews.
When is Pemberley Manor Care Home open?
Pemberley Manor Care Home is open now. It is open 24/7.