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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone on the team was friendly, helpful & fast
Business response:
Thank you for the positive review, Anthony! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Amy was excellent.
Business response:
Thank you for the positive review, Rosangeliz! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you for making my home purchase happen
Business response:
Hi Katherine - Your feedback is greatly appreciated. Thank you for the review.
Refinance was easy and easy to complete
Business response:
Thank you for taking the time to share your experience with us, Jose. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The process was great - Mr. Dylan Maister was "AWESOME" - he walked the entire way with me - answered all questions and responded to me in great timing. I will keep his inf in my phone - 4 ever for contact w/ PennyMac.
Business response:
Thank you for taking the time to share your experience with us, Regina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I currently have 2 claim #s and a complaint into your customer service and have yet to get any kind of answers. 33511154 and 0106073659. I assumed a loan in 2022 and the assumption process was horrible and slow. They had to run my credit twice because of their screw up and took over 6 months to close. During this time they allowed the previous home owner to get almost $2,000 from the escrow account from not being on top of their work. Now my mortgage jumped $220 per month to "catch" my escrow account up. I'm getting charged ... read more
Business response:
Hi Jefferson - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
N/A
Business response:
Thank you for the positive review, Ayokunle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was very thoughtful and thorough. Appreciate the great support!
Business response:
Hi Cathy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Norma Brambila was very helpful
Business response:
Thank you for taking the time to share your experience with us, Thierry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,941 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.