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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,941 reviews
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Denise L.'s profile image
Denise L. 
on Birdeye

10 months ago

We can only express our appreciation to the entire pennymac team!!! Such an amazing Team and professionalism every step of the process. Always communicating and keeping us informed during the loan process!!! Many Thanks to Mr Tony T and Ms Sandra B. 

Business response:

Hi Denise - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Brenda L.'s profile image
Brenda L. 
on Birdeye

10 months ago

Tyra was amazing to work with. Excellent communicator, ensured I stayed on track for an expedited close and was friendly and knowledgeable.  

Business response:

Thank you for taking the time to share your experience with us, Brenda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Juan M.'s profile image
Juan M. 
on Birdeye

10 months ago

None at this time, keep doing what you do. Great communications and an efficient process making this very smooth.  

Business response:

Hi Juan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jaime F.'s profile image
Jaime F. 
on Birdeye

10 months ago

Everyone was nice and the whole process went quickly.  

Business response:

Hi Jaime - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kendal W.'s profile image
Kendal W. 
on Birdeye

10 months ago

This was a excellent experience could not have asked for a quicker better experience with a loan company. 

Business response:

Thank you for the positive review, Kendal! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patrick T.'s profile image
Patrick T. 
on Birdeye

10 months ago

Penny Mac treated me well. Andy was great to work with.  

Business response:

Thank you for taking the time to share your experience with us, Patrick. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John J.'s profile image
John J. 
on Birdeye

10 months ago

It’s been a great experience to work with the Penny Mac team. Thankyou, John Johnson  

Business response:

Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Penelope M.'s profile image
Penelope M. 
on Birdeye

10 months ago

Yester was very helpful and responsive to all my questions and ensured I had a clear understanding of actions needed. Thanks! 

Business response:

Hi Penelope - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Justin M.'s profile image
Justin M. 
on Birdeye

10 months ago

The whole process was absolutely amazing! Seamless  

Business response:

Thank you for the positive review, Justin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,941 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.