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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The loan process is well structured, efficient & thorough. Communication was concise, specific & timely.
Business response:
Hi Hyacinth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Rashawna, did an excellent job. She was always there for me if I had any questions. She’s the best
Business response:
Hi Donna - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Very professional help experience I had especially Elizabeth Breaux help me a lot with all my questions about the loan I highly recommend her.
Business response:
Hi Cecilia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I appreciate Dylan and Latrice
Business response:
Thank you for taking the time to share your experience with us, John. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Pennymac made buying our house easy. With that we knew that refinancing with you guys would be great. We were correct.
Business response:
Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Norma Brambia was very helpful kepr me informed every step and helped me a lot with trying to get all the information you meeded for the loan because I am definitely not a techy person John Paul got off to a great start and was also great.
Business response:
Hi Phyllis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Matthew and Rosario made the process seamless. I really appreciate their professionalism and responsiveness
Business response:
Hi Robert - Your feedback is greatly appreciated. Thank you for the review.
I’ve been with the company for one year and a couple months and never missed a late payment. I didn’t have a problem with them until I joined the military. This is when the company turned there backs, and refused to lift a one time late payment on my record while I was serving and had no way to communicate with my realtor of a honest error she made. PENNYMAC responds was very rude, and they had no compassion about the situation. The late payment that they refuse to lift also cost me my once perfect score to go into the fair ... read more
Business response:
Hi Natalia - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
I was amazed at how smoothly the process went. Thank you. Shirley
Business response:
Hi Gary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,071 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.