This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would like to personally thank Faiza Saleem and Bethany McMullen and the Pennymac team for a smooth closing, very professional and knowledgeable team to see me through the process.
Business response:
Thank you for the positive review, Kenneth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I would say the only thing that I would recommend is little more info at the end. The closing date was suppose to be the Nov. 5 and I did not care that it was later but we really did not get any info on it.
Business response:
Thank you for taking the time to share your experience with us, Jack. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The loan application process and closing were handled professionally and everyone was knowledgeable and courteous.
Business response:
Thank you for the positive review, Nancy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great customer service and Knowledge .
Business response:
Hi Roland - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
During the entire process.. I received Excellent Excellent Customer Service!!! I am in my New Home because of the Team!!!! Thanks to ALL!!!
Business response:
Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The team was supportive throughout the process.
Business response:
Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Love that the refi was easy.
Business response:
Hi Shannon - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
None. Tks
Business response:
Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I called out of the blue to see if i could get a home equity/refinced loan and Chris Bledsoe was so helpful not only with the application but with any questions i had along the way
Business response:
Hi Rachel - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,742 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.