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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,070 reviews
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Carol A.'s profile image
Carol A. 
on Birdeye

9 months ago

Rashawna has been the absolute best to work with!  

Business response:

Hi Carol - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Casey M.'s profile image
Casey M. 
on Birdeye

9 months ago

Team did a great job! Thanks! 

Business response:

Hi Casey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Wilbur D.'s profile image
Wilbur D. 
on Birdeye

9 months ago

It's all hunky-dory! 

Business response:

Hi Wilbur - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

William M.'s profile image
William M. 
on Birdeye

9 months ago

There was a lot of duplication but in the end the job was done well. 

Business response:

Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Charlene S.'s profile image
Charlene S. 
on Birdeye

9 months ago

Everyone I spoke with was always very helpful and always made me feel at ease answering my questions. Michael Kramer was also very pleasant to work with.  

Business response:

Hi Charlene - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cindy O.'s profile image
Cindy O. 
on Birdeye

9 months ago

This was the easiest process!! PennyMac is great! Thank you  

Business response:

Thank you for taking the time to share your experience with us, Cindy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Irish W.'s profile image
Irish W. 
on Birdeye

9 months ago

I wish that the rating numbers would have been as high as %100, because the level of help that I received cannot be adequately measured with a mere 10. The Mac/Team was outstanding, and Ms. Yester was “Super” 

Business response:

Hi Irish - Your feedback is greatly appreciated. Thank you for the review. 

Richard C.'s profile image
Richard C. 
on Birdeye

9 months ago

Everybody was very efficient, professional and very easy to work with.  

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Hassan K.'s profile image
Hassan K. 
on Birdeye

9 months ago

Russ provided amazing customer service during and after the process was complete. I would highly recommend friends and family to work with him directly. 

Business response:

Hi Hassan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,070 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.