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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,941 reviews
Select a rating
Valencia W.'s profile image
Valencia W. 
on Birdeye

10 months ago

Every contact person were professional. Some went beyond help, they made calls on my behalf to get the information that I needed to turn in. I’m really grateful and happy. Thanks. 

Business response:

Hi Valencia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

James C.'s profile image
James C. 
on Birdeye

10 months ago

Great service and communication  

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Paulette C.'s profile image
Paulette C. 
on Birdeye

10 months ago

Prompt responses, full detailed explanations, excellent communications. 

Business response:

Hi Paulette - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kenneth M.'s profile image
Kenneth M. 
on Birdeye

10 months ago

Great explanations throughout the process  

Business response:

Thank you for the positive review, Kenneth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James C.'s profile image
James C. 
on Birdeye

10 months ago

Great company to work with  

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Christopher C.'s profile image
Christopher C. 
on Birdeye

10 months ago

We did have a slight inconvenience, but Gregory Lion and Faiza Saleem were on it and made sure everything was corrected and smooth flowing. 

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sandra Meza R.'s profile image
Sandra Meza R. 
on Birdeye

10 months ago

Amazing experience  

Business response:

Hi Sandra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Robin K.'s profile image
Robin K. 
on Birdeye

10 months ago

Michael DiLeo was exceptional in keeping all the moving parts moving. He was a steadying influence through the red tape and guided my application to the finish line on time.  

Business response:

Hi Robin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kala D.'s profile image
Kala D. 
on Birdeye

10 months ago

Process was very easy 

Business response:

Thank you for the positive review, Kala! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,941 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.