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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service I received was professional and friendly. Everyone went above and beyond. Thank you!
Business response:
Hi Ronda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Ammie and Ronnie did a great job walking us through the loan process. They were attentive and made sure that we were well taking care of. Due to our positive experience working with them, we would highly recommend PennyMac to our peers.
Business response:
Hi Shakira - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
He is very good to explain us how to complete the loan application and the process. We thank you very much.
Business response:
Hi Esther - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Terrible underwriters. First they didn't like the appraisal that they chose and I paid for. So they paid for another one. That one came in to low, but they wanted to use the 2nd one. We had to do an ROV to contest the 2nd appraisal and between the 2 appraisals and doing an ROV, it wasted 5 weeks with this ridiculous bank! Had to change to a different lender, and cancel this one. Ask the sellers to extend 3x because of changing lenders. Would never use this bank again. Still pending the home purchase, may still lose th... read more
Business response:
Hi Shawn - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Paulette and George combined to make my refinance a simple process.
Business response:
Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Josh and Anna were great! Couldn't have asked for better people to be in contact with.
Business response:
Hi Seth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Michael Piccari and Anna Eng were absolutely excellent to work with. Both were very responsive and answered any questions my wife and I had immediately. In addition, the Mortgage Success Team worked flawlessly with my realtors.
Business response:
Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Anna incredibly helpful in the process of buying our second home. Any questions we had she always had an answer. She’s the best!
Business response:
Hi Natalie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Grace and Stephanie were great with all our questions and very helpful through the complete process. Thanks for helping with the loan process.
Business response:
Hi Manish - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,116 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.