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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Russ provided amazing customer service during and after the process was complete. I would highly recommend friends and family to work with him directly.
Business response:
Hi Hassan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Special thanks to Terrence Smith and Russ Martin for their guidance. More power to you!
Business response:
Thank you for taking the time to share your experience with us, Catalino. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Ms. Merritt was absolutely incredible to work with and be in contact with. She took the time out to ease my mind at every turn. She is an incredible asset to your company!
Business response:
Hi Todd - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Grace Sparks was extremely responsive, professional, and helpful - a true pleasure to work with.
Business response:
Hi Daniel - Your feedback is greatly appreciated. Thank you for the review.
Kaitlyn Myers is beyond great! Her follow through is on point. She never disappointed and if she committed to a check in or call in she always did. The Pennymac team overall were great!
Business response:
Hi Denise - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Matt and Kaitlyn were AWESOME this is my second home mortgage with pennymac and I came back to you because if the two individuals Matt and Kaitlyn on how the handled my 1st mortgage earlier this month these two individuals are top notch in my book
Business response:
Thank you for taking the time to share your experience with us, Sharon. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
everyone was very helpful, pleasant and had all the answers to my questions.
Business response:
Hi Dwight - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The whole process was very smooth and fast. Overall a great experience.
Business response:
Thank you for the positive review, Aaron! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I would like to take this opportunity to thank the entire team for their patience and guidance. It meant a lot that Yester and the team understood this was a difficult time for me. Thank you, thank you. Sincerely, Stacy Benjamin
Business response:
Hi Stacy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,071 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.