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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,942 reviews
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Kala D.'s profile image
Kala D. 
on Birdeye

10 months ago

Process was very easy 

Business response:

Thank you for the positive review, Kala! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paul M.'s profile image
Paul M. 
on Birdeye

10 months ago

A little frustrating that checks were mailed to me that I in turn had to mail to my creditor for payoff. It would have been nice to pay them off prior to the end of 2023. 

Business response:

Hi Paul - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Tracy S.'s profile image
Tracy S. 
on Birdeye

10 months ago

Michael was great and very responsive! 

Business response:

Thank you for taking the time to share your experience with us, Tracy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lee H.'s profile image
Lee H. 
on Birdeye

10 months ago

Everything went perfect and thanks for all the help 🙏  

Business response:

Hi Lee - Your feedback is greatly appreciated. Thank you for the review. 

Ryan S.'s profile image
Ryan S. 
on Birdeye

10 months ago

Grace and Daniel were amazing to work with and I can't recommend your services enough! Thank you for helping us through this process! 

Business response:

Hi Ryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Krishna K.'s profile image
Krishna K. 
on Birdeye

10 months ago

Awesome lender and can close on time 

Business response:

Thank you for taking the time to share your experience with us, Krishna. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kelli B.'s profile image
Kelli B. 
on Birdeye

10 months ago

Thank you all for letting me know about this type of loan. Thank you.  

Business response:

Hi Kelli - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Johnathan C.'s profile image
Johnathan C. 
on Birdeye

10 months ago

Dominic and Tenari are awesome people to work with. They are always pleasant on the phone, have great people skills, and lots of patience when answering questions. HUGE ASSESTS! Tenari even called me on closing while she was sick. GREAT PEOPLE! THANK 

Business response:

Hi Johnathan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Isaac O.'s profile image
Isaac O. 
on Birdeye

10 months ago

I just wish the funds was wired into our account earlier on the 4th than very late.  

Business response:

Hi Isaac - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,942 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.