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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tommy and Ana were great. Give them bonuses.
Business response:
Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
My process started with Michael. He took the time to explain everything to me. He went above and beyond to help me get approved. The other person who helped me was Barry. Barry was incredible as well. Communicated with me at all times.
Business response:
Thank you for taking the time to share your experience with us, Meredith. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
They made this whole process very easy.
Business response:
Thank you for taking the time to share your experience with us, Keith. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
this website makes it so difficult to make one simple payment especially since Sierra Pacific sold my mortgage to you guys. so much for being lied to, such a good business concept. hope you all don't mislead anyone else.
Business response:
Hi Trevor - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
thanks a lot
Business response:
Hi Robert - Your feedback is greatly appreciated. Thank you for the review.
The whole process was quick and convenient.
Business response:
Hi Aqila - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone was great to working with, If didn't understand something, they explained it to me until I understood what was needed
Business response:
Thank you for taking the time to share your experience with us, Rickie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Ms. Chaix Cole, Mr. John Wilbanks, and the other PennyMac team members should receive special commendation for their professionalism, expertise, knowledge, and willingness to provide assistance with answering every question/concern that was posed!
Business response:
Thank you for the positive review, Reginald! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire loan process, starting with our loan officer, Ashley Hines, as well as the PennyMac team, especially Norma, were easy to work with. Both Ashley and Norma were always friendly, professional, efficient and extremely helpful.
Business response:
Hi Carlos - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,942 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.