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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,645 reviews
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Jimmy B.'s profile image
Jimmy B. 
a year ago

Could not have asked for a much better experence the personnel were very friendly and knowledgeable. Rhianna and Norma were great to work with. thanks so much to everyone involved> 

Business response:

Hi Jimmy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charles L.'s profile image
Charles L. 
a year ago

My experience with Pennymac from start to finish has been nothing but incredibly helpful and friendly people! 

Business response:

Hi Charles - Your feedback is greatly appreciated. Thank you for the review. 

Debra F.'s profile image
Debra F. 
a year ago

Ross Ahkiong,Kathleen DeRosa and all the rest of my team were awesome.They were very professional and answered my questions in a timely manner. They made the process very simple and quick.I look forward to working with them again,if needed.  

Business response:

Thank you for the positive review, Debra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel G.'s profile image
Daniel G. 
a year ago

Quintrel and Peter made this whole process so easy. Always graciously answering all my questions. Thank you.  

Business response:

Hi Daniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Doris B.'s profile image
Doris B. 
a year ago

Not withPennyMac by choice. They acquired my loan a month after purchasing my home. Would not recommend.  

Business response:

Hi Doris - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Steven G.'s profile image
Steven G. 
a year ago

Pennymac is a great company with great people. Thats why we refinance through your company. I did not want any mortgage company.We have grownup children,we will be sending your way when they are ready to buy. Thanks for everything!  

Business response:

Hi Steven - Your feedback is greatly appreciated. Thank you for the review. 

Matt R.'s profile image
Matt R. 
a year ago

I would refinance simply just to have another lender. They will mismanage your escrow account causing thousands of dollars and hours worth of hassle. When they forget to pay your insurance they will lie to you and your insurance agent.  

Business response:

We appreciate your review, Matt. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Nancy B.'s profile image
Nancy B. 
a year ago

Liam my Mortgage Success Officer was Fantastic!! He worked with me to successfully close my loan. Every time I spoke to him he was very courteous and helpful! I hope I can work with him if I need anything from PennyMac in the future!! He is the BEST! 

Business response:

Hi Nancy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

William V.'s profile image
William V. 
a year ago

Great service and care. Appreciate all the teamwork! 

Business response:

Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,645 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.