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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was Sooo helpful and accommodating, especially Ms. Yester!
Business response:
Hi Irish - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Mike DeLeo was amazing.
Business response:
Thank you for taking the time to share your experience with us, Gladys. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Easy process from start to finish, and excellent customer service as always from PennyMac
Business response:
Thank you for the positive review, Judith! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I am always comfortable with PennyMac. I have purchased a home and refinanced twice with PM and each time has been as pleasant as possible. Kennedy and Taylor were both exceptional and always responded promptly to all my questions along the way.
Business response:
Hi Stephanie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nathan Camp and Eric Haywood were great. Thank you team.
Business response:
Thank you for the positive review, Clayton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Excellent customer service from start to finish!!
Business response:
Thank you for the positive review, Vincent! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Was a pleasant experience.Very helpful and very courteous.
Business response:
Hi Jeffrey - Your feedback is greatly appreciated. Thank you for the review.
Russ was friendly, helpful, and patient with me throughout the process!
Business response:
Hi Samantha - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The level of kindness and professional character which was demonstrated is above and beyond any I have incountered. I am very pleased.
Business response:
Thank you for the positive review, Placido! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,071 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.