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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,645 reviews
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Steven L.'s profile image
Steven L. 
a year ago

Thank you Grace and Andre!  

Business response:

Thank you for taking the time to share your experience with us, Steven. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Daniel G.'s profile image
Daniel G. 
a year ago

The whole experience was great. Every transaction went smoothly and all my questions were answered in a timely manner.  

Business response:

Thank you for the positive review, Daniel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lawrence S.'s profile image
Lawrence S. 
a year ago

Overall wonderful service by the whole and closed 10 days earlier than We expected 

Business response:

Hi Lawrence - Your feedback is greatly appreciated. Thank you for the review. 

Bernice C.'s profile image
Bernice C. 
a year ago

None  

Business response:

Thank you for the positive review, Bernice! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Danielle M.'s profile image
Danielle M. 
a year ago

Tyra was excellent to work with. She worked around the clock to keep me informed of my loan progress and answered my questions quickly. And she was nice to me. That goes a long way in the professional world today. Highly recommend! 

Business response:

Thank you for the positive review, Danielle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jan Michael B.'s profile image
Jan Michael B. 
a year ago

Amazing team. Top notch service! 

Business response:

Hi Jan - Your feedback is greatly appreciated. Thank you for the review. 

Nicholas W.'s profile image
Nicholas W. 
a year ago

From start to finished everyone we worked with was extremely pleasant, knowledgeable, and helpful. The process could not have gone smoother and I could not imagine anyone being able to do a better job. Thank you! 

Business response:

Hi Nicholas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lauren S.'s profile image
Lauren S. 
a year ago

Rosario was absolutely amazing and patient. she answered every question I had and responded very quickly.  

Business response:

Hi Lauren - Your feedback is greatly appreciated. Thank you for the review. 

Marc C.'s profile image
Marc C. 
a year ago

Nathan AND Rosario were great to work with. Each, respectfully, made the process easy and they kept me informed about all aspects of the loan process. 

Business response:

Hi Marc - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,645 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.