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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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John W.'s profile image
John W. 
a year ago

Every thing went well no problems at all. 

Business response:

Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Michael T.'s profile image
Michael T. 
a year ago

LO and LP were great. I'm a licensed loan originator, this process was as smooth as it can be for a borrower with 6 properties. Great work, will come back again for a refi when rates come down. 

Business response:

Thank you for the positive review, Michael! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Raymond R.'s profile image
Raymond R. 
a year ago

Great experience, I was fortunate enough to have most the information requested so it made the process simple. If your not prepared for the information requested it would be very challenging to complete the process without getting frustrated 

Business response:

Thank you for taking the time to share your experience with us, Raymond. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Daniel N.'s profile image
Daniel N. 
a year ago

Your representative responded in a timely fashion, answered all my questions, and was courteous. It was very pleasant working with them. 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Neida T.'s profile image
Neida T. 
a year ago

Thank you for your patience, understanding, guidance and support. You are a great team. I am grateful to you Phil and Peter. Blessings to you both. 

Business response:

Thank you for the positive review, Neida! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James E.'s profile image
James E. 
a year ago

It took a long time to close on it. 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Thomas D.'s profile image
Thomas D. 
a year ago

Thank you for follow up on my single concern. I know you will address it. Thanks again for the super experience! 

Business response:

Hi Thomas - Your feedback is greatly appreciated. Thank you for the review. 

Ronald H.'s profile image
Ronald H. 
a year ago

This was excellent experience. The entire team is/was well above average in responding to all questions, and their courtesy throughout the process was truely outstanding 

Business response:

Hi Ronald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Wayne S.'s profile image
Wayne S. 
a year ago

Everyone at Pennymac was a dream to work with! You helped me refinance my house and everything was handled quickly and efficiently. I was a nervous wreck and you held my hand and kept me calm. A very sincere thank you to Norma and David. 

Business response:

Thank you for the positive review, Wayne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.