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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ana was wonderful, she assisted me every step of the way.
Business response:
Thank you for the positive review, Barbra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Communication is very important. Please make a point to explain disbursement plan and how it can be updated when needed. I know you will work with me, but it created a little frustration on my part. Thank you.
Business response:
Thank you for the positive review, Meindert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nicole and Huang made my entire experience during this refi informative, pleasant and smooth. Their professionalism is unmatched. Thanks guys, MJ
Business response:
Hi Mucebah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The communications and follow up was superb.
Business response:
Thank you for taking the time to share your experience with us, Nicole. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Andrew was great, the team worked so hard for me. Thank you all.
Business response:
Thank you for the positive review, Sharon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thanks for everything.
Business response:
Hi Lyudmila - Your feedback is greatly appreciated. Thank you for the review.
Everything was handled professionally, and I was pleased with most of the process.
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Tanairy & Bethany were incredible to work with. I appreciated the accessibility & how pleasant my experience was. The sense of urgency was definitely felt when timeliness came into play. I’m super appreciative of the women who assisted me! Thank you!
Business response:
Hi Racquelle - Your feedback is greatly appreciated. Thank you for the review.
The experience was great!
Business response:
Hi David - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,071 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.