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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy process with great help
Business response:
Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I found both Norman and Eric to be incredibly patient, kind, and helpful. They consistently reassured me and answered questions as we underwent this daunting process. I really cannot overstate their role in making me comfortable through the process.
Business response:
Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Grace was amazing and very patient
Business response:
Thank you for the positive review, Azure! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great service!
Business response:
Hi Javier - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Maybe in the future you guys can detail the timeline of each step. Example, how long to get funded after closing.
Business response:
Hi Angel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The process couldn't have been quicker or easier.
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
This was a competitive situation for me between PennyMAC and a Credit Union I have been a member of for 35 years. The actual costs/terms and rates were very similar. What made the difference for me PennyMAC's responsiveness when speed was needed.
Business response:
Hi Brandon - Your feedback is greatly appreciated. Thank you for the review.
Linda Harris was amazing and super helpful!
Business response:
Hi D. - Your feedback is greatly appreciated. Thank you for the review.
Everyone we worked with was very helpful, answered all our questions in a timely manner. Very pleased and happy we went with PennyMac again.
Business response:
Thank you for taking the time to share your experience with us, Gordon. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,942 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.