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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Love the staying on top of everything
Business response:
Hi Christopher - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
My experience was excellent. This is my 3rd loan with PennyMac and I trust them as a lender.
Business response:
Hi Gretchen - Your feedback is greatly appreciated. Thank you for the review.
Everyone was friendly and helpful.
Business response:
Thank you for taking the time to share your experience with us, Stephen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
This experience was smooth and fast. My loan officer kelp me up to date with every step. Thank you!
Business response:
Hi Beverly - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I am leaving a second evaluation because you need to understand how a treasure you have in Mary. Very rare demeanor with matching ability and consistency. Every company would be well served to have as many Mary's on staff as possible.
Business response:
Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
As you know, over the phone customer service is very rarely what it used to be, or what we wish it would be, but from start to finish Mary was the exception to that trend. She was an absolute pleasure to deal with.
Business response:
Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Eric Haywood was phenomenal. I was closing while working offshore and he got me everything I needed. I can’t say enough good things about Eric! His patience and dedication are the only reason I am sitting in my house right now. Thank you Eric!
Business response:
Hi Brendan - Your feedback is greatly appreciated. Thank you for the review.
The whole team was great. It was easy to get a hold of your team when I had any questions. All were very polite & professional.
Business response:
Hi K. - Your feedback is greatly appreciated. Thank you for the review.
Nicole LoCoco & Matthew Hinckley were perfect through the entire process. Please thank them for being such great representatives for Pennymac.
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,071 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.