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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,974 reviews
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ROBERT S.'s profile image
ROBERT S. 
4 years ago

Michael did a fantastic job of walking me through everything very clearly. He's a pro and hope to work with him again! 

Nathan D.'s profile image
Nathan D. 
4 years ago

Hi, I feel that overall Carmelita did a great job. The original closing date was falsely communicated. The final closing documents were changed in 9/29, and not provided. The expectation for closing including form of payment, cost, and date were not we'll managed nor were document requests. That being said Carmelita was very patient and available for questions. Even when there was a disagreement she kept her composure and talked through the situation in a professional manner. 

WALTER BECRAFT J.'s profile image
WALTER BECRAFT J. 
4 years ago

This was a stress free mortgage refinance! Starting with Doug Vorbeck. Doug was very helpful and patient taking his time to search the best loan that would work for me. I loved the convenience of signing the documents through the portal. Throughout the Loan Process, Kyle McTighe was extremely professional and being there every step of the way. He kept a continuous open line communication sending status updates and answering any questions I would have. Great Job!!! I highly recommend Penny Mac! 

ALICIA V.'s profile image
ALICIA V. 
4 years ago

PennyMac was great from start to finish. Everyone involved were accessible and always keep you informed. 

Madelyn T.'s profile image
Madelyn T. 
4 years ago

Positive and efficient experience. 

ANDREW B.'s profile image
ANDREW B. 
4 years ago

Daniel was fantastic to work with. He was very efficient and knowledgeable. He really made the entire process easy as could be! 

Roger C.'s profile image
Roger C. 
4 years ago

The process for my refinance was so seem less and convenient. Everything was done remote/online. I especially liked the fact that the notary came to me. She was a pleasure to work with also. Thank you. 

John C.'s profile image
John C. 
4 years ago

N/A 

TRAVIS S.'s profile image
TRAVIS S. 
4 years ago

Great experience! Very personal. Everything was handled with in a timely matter. Thanks Penny Mac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,974 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.