PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,818 reviews
Select a rating
Traiz A.'s profile image
Traiz A. 
5 years ago

Great experience 

JEFFREY A.'s profile image
JEFFREY A. 
5 years ago

Our refi experience with PennyMac was quick and simple. There weren’t many hoops to jump through and we were kept well informed along the way. Three weeks start to finish and all done electronically. Closing took place in our home. You truly can’t go wrong with Brent Kapaun and his team at PennyMac! 

NOSAKHARE I.'s profile image
NOSAKHARE I. 
5 years ago

Great customer Service 

WILLIE B.'s profile image
WILLIE B. 
5 years ago

Thank you everything went well. 

Scott H.'s profile image
Scott H. 
5 years ago

It was easy 

ROBERT B.'s profile image
ROBERT B. 
5 years ago

The whole process was fast and easy. 

RYAN B.'s profile image
RYAN B. 
5 years ago

This was a drawn-out process where our expected closing date was pushed back several times, prompting multiple document requests. One time, documents were sent by email and were not opened or filed, and this too pushed our closing back further. Charisse is great, but that was a dropped ball. 

CONNIE H.'s profile image
CONNIE H. 
5 years ago

. 

Sona P.'s profile image
Sona P. 
5 years ago

People who told the truth, returned phone calls, and didn’t keep saying “that’s a different department. I don’t know what they are doing”. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,818 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.