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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience
Our refi experience with PennyMac was quick and simple. There weren’t many hoops to jump through and we were kept well informed along the way. Three weeks start to finish and all done electronically. Closing took place in our home. You truly can’t go wrong with Brent Kapaun and his team at PennyMac!
Great customer Service
Thank you everything went well.
It was easy
The whole process was fast and easy.
This was a drawn-out process where our expected closing date was pushed back several times, prompting multiple document requests. One time, documents were sent by email and were not opened or filed, and this too pushed our closing back further. Charisse is great, but that was a dropped ball.
.
People who told the truth, returned phone calls, and didn’t keep saying “that’s a different department. I don’t know what they are doing”.
PENNYMAC has a 4.4 star rating with 48,818 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.