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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I understand that the covid virus threw a wrench into the timeline, but 3 Months? Took quite a bit longer than I had planned or was told.
From start to finish I was being kept well informed of what steps I was in and closing was done sooner than expected which was great .
N/A
Best refinancing experience I've had to date!
We requested more than once to be sure our new title had the correct names as there had been a name change since the time of purchase. We had to delay our closing g another week as the first closer had incorrect documents. The second set of documents still had to be updated during the closing, even after we had requested it.
Thank you PennyMac for such an excellent experience with our refinance loan! Thanks especially to Lauren Aslin and Andrew Ventura!! You were both wonderful to work with. Andrew made sure we locked in the best possible rate available. He provided good advice on options for the loan terms and kept us informed about the loan process. Lauren worked long hours and late days/nights and was incredibly diligent, informative and professional in all of her services. We really appreciate you!
The first time I went through the closing process it was absolutely frustrating. The same documents were requested more than once, I would not hear from my loan officer, overall a horrible experience. The second time around was definitely a different experience. Never requested for the same documents, would send regularly emails to let me know where I am during the process.
The streamline refinance process was very simple and fast. My loan officer, Kyle McTighe, was very professional and made the process a success.
The process was smooth and straightforward from the very beginning. PennyMac representatives were quick to respond to emails and provided weekly phone call updates as we neared closing. I am very happy with PennyMac's service and products.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,630 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.