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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,213 reviews
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Kalyan R.'s profile image
Kalyan R. 
4 years ago

More expertise is required. Closing cost had to be revisited after find some observations 

Joshua P.'s profile image
Joshua P. 
4 years ago

Everything went according to schedule and our loan representative was very prompt and responsive. Overall, it was a seamless and easy process. 

Kevin M.'s profile image
Kevin M. 
4 years ago

Easy process. Just took longer than I expected. But, it was explained to me. Because of the Covid19 and the low interest rates, it was taking longer to fund and close the loans. Overall, I was extremely satisfied. 

Kim J.'s profile image
Kim J. 
4 years ago

The whole process was wonderful I had a great experience with Penny Mack 

STEPHEN C.'s profile image
STEPHEN C. 
4 years ago

Great help. 

James Key I.'s profile image
James Key I. 
4 years ago

Fast. Friendly and professional service. 

Huey Y.'s profile image
Huey Y. 
4 years ago

Though Raveena did an amazing job communicating what she could. I believe the time line for the closing was not upfront. I asked repeated prior and during when expected to close and it took the underwriter 3 more months than anticipated. I understand covid had some effect to it but better communication on timeline or queue would be better than simply hearing 'no news' each week. It delayed some traveling plans since I wanted to be available when closing documents needed to be signed... 

Eric R.'s profile image
Eric R. 
4 years ago

The process was easy and Penny Mac did a great job on the rates and closing costs. Thanks 

Ryan H.'s profile image
Ryan H. 
4 years ago

N/A 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,213 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.