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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Due to interest rates hitting the floor, I decided to shop around for a refinance. I got a couple of quotes from banks that weren't as low as I would have liked. Because PennyMac had previously purchased my mortgage, I figured I would give them a go. They ended up giving me a lower rate than the other banks I had reached out to, and they made the whole process incredibly easy. They communicated well with me through the whole process, and even sent a notary right to our house. Great experience!
No other comments
Overall great 👍
Happy working with Pennymac
Easy process, lots of communication, didn't take long at all.
Easiest and fastest mortgage/refi I’ve ever been through. Would definitely recommend.
It honestly doesn't matter what I put here, so....
It took fours months just to refinance my existing loan. PennyMac has one person a loan officer start the process then you have to work with a loan specialist thereafter. Angel seemed very responsive and knowledgeable in the beginning once I began to complain on what was told verses what was requested she stopped emailing me back. Maxwell was extremely apologetic during his weekly checks letting me know week after week no further documents are needed. It took four months to finalize my closing!
Jason did a great job getting us through our home refinance with penny mac. Quick turn around on emails and communications was very helpful
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,972 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.