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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,181 reviews
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Karen H.'s profile image
Karen H. 
5 years ago

really good experience 

CARLOS V.'s profile image
CARLOS V. 
5 years ago

The entire process was quicker than expected and Jamie was very professional, informative and clear from the start of the refinance to the end. 

Ron S.'s profile image
Ron S. 
5 years ago

No appraisal needed and the only documents required were my paystubs. Great experience. 

GLEN B.'s profile image
GLEN B. 
5 years ago

First off, PennyMac offered me a 3.3 percent interest rate. After getting a referral to another lender from a coworker, that lender offered me a 2.5 rate. My question is why the big difference? Luckily PennyMac did match the offer. Another problem I had was when I would send questions by email or even leave messages by phone I did not get a prompt response back, mostly from Brandis Rembert. I should mention that the first delay was because her email went to my junk mail folder. She was nice tho 

Wendell H.'s profile image
Wendell H. 
5 years ago

Was the fastest refinance I have ever done over the past 9 refinances I done. No documents required and didn't have to submit anything. Easy cheesy.... Thanks so much 

ALAN O.'s profile image
ALAN O. 
5 years ago

It took 5 scheduled meetings to complete the settlement 

MELISSA T.'s profile image
MELISSA T. 
5 years ago

It was an easy process and Kelly and Phillip were great. It just took a really long time from start to finish presumably because of the low interest rates. 

Rachel P.'s profile image
Rachel P. 
5 years ago

Na 

CARLOS Y.'s profile image
CARLOS Y. 
5 years ago

Easy process handled via email and phone, with notary coming to home at end to close. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,181 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.