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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,181 reviews
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Noricely R.'s profile image
Noricely R. 
5 years ago

PennyMac staff provided answered all of my questions and provided guidance since the first day I called and asked about refinance. The last phone call from the staff was received the night before closing. I am happy with their services and I did recommended PennyMac to a friend. 

Audrey P.'s profile image
Audrey P. 
5 years ago

Everything was explained clearly and the staff took as much time as I needed to understand everything. 

Maruf K.'s profile image
Maruf K. 
5 years ago

I felt like I am also part of their team work. Helpful, quick, clear, friendly, 100% commitment....Overall GREAT. 

Samuel Jordan I.'s profile image
Samuel Jordan I. 
5 years ago

Closing documents accuracies. 

Mitchell W.'s profile image
Mitchell W. 
5 years ago

The process was the smoothest closing we’ve had. Considering Penny MAC was the pre existing mortgage holder it’s sort of a money grab to have to pay all the title costs & searches,fees,etc on a loan & house just over a year old. That said all the people we dealt with & costs compared with others (Intuit) were 2-3000 less overall,as well as a rate that was a few 10th’s lower. 

James H.'s profile image
James H. 
5 years ago

I refinanced my current VA loan. The process was quick and simple. The loan closed quickly. Nic Batten and The Mac team processing my loan made sure I was informed of the next steps. I am happy with the service and would recommend pennymac. 

Jarrod S.'s profile image
Jarrod S. 
5 years ago

Incorrect closing. Duplicate requests. Unprofessional conduct. Incorrect home address and refusal to correct. 

DANA R.'s profile image
DANA R. 
5 years ago

It was the easiest refinance I have ever done. PennyMac was very helpful and accommodating. 

ANDREW T.'s profile image
ANDREW T. 
5 years ago

Loan process was clear simple and quick! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,181 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.