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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just a little bit clearer from the start. What the actual closing numbers would be.
Customers in general understand there are many refinancings taking place. But it would be nice to receive clear status updates when the time nears closing of loans. It was quite interesting that trying to teach someone approaching the last few days of the month is nearly impossible. Thx
PennyMac is the one that came calling us about refinancing our home. I thought it was a good idea, and that bringing down the payment a couple hundred dollars sounded good to me. From the time of our first interview with Brian, the sales person he told me that the amount to close would be just about a house payment. When it came time to close after about the first month a half, it had doubled. I felt we were lied to, before this I would’ve recommended PennyMac to anyone, not so sure now
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Everyone was very nice and there were no surprises. Thanks!
Polite, timely, and efficient service. Would recommend
Not having to call almost everyday for 2 months to follow up on what was supposed a 3 week process. Unfortunately, the amount of follow up I had to do was actually worse than getting my original mortgage. I thought using my current lender PennyMac the refinancing process would have been easy, OMG it truly was a disappointing experience all around. I am and have been very pleased with the service I've received from PennyMac these past 4 years though!
This was a very pleasant experience. It was quick, accurate, and I literally had no questions because they were answered before I could ask them. Thank you for such a professional, warm and pleasant experience.
The communication and fist response to my questions, and professionalism.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,499 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.