PENNYMAC

PAUL H. 

on Birdeye

5 years ago

My closing was the easiest one yet. Communication was great and I was not asked to send duplicate paperwork, which has frequently in my experiences. Top rate and extremely professional. 

ROSARIO G. 

on Birdeye

5 years ago

Working with Kami was the best experience I’ve had. She explained everything in a way that was simple to understand. I’m not tech savi and She was very patient. Very easy to talk to, friendly. Thank you Kami 

William F. 

on Birdeye

5 years ago

Excellent communication and follow up 

Nancy C. 

on Birdeye

5 years ago

I had a great experience with my PennyMac refinance. They made the process quick and easy and explained each step along the way very clearly. I would recommend them with great confidence to anyone who needs help with the home loan process. 

SASHA V. 

on Birdeye

5 years ago

n/a 

Richard Malinowski J. 

on Birdeye

5 years ago

Everything was explained clearly and the process move without any issues 

Connor W. 

on Birdeye

5 years ago

Everything went smooth. 

MELYSSA R. 

on Birdeye

5 years ago

My answers are NOT a reflection of Ms. Christmas, she was very helpful and a pleasure to work with. This process took extremely long. Information was not communicated between PennyMac processors. I had to have my credit ran 2x, and my home appraisal almost expired. The only saving grace for this process was my title company pulling through last minute, a company I picked myself. I am thankful that my loan is closed, but I feel PennyMac couldn't care less about me and is very very unorganized. 

Roxanne L. 

on Birdeye

5 years ago

Jenny was very pleasant and informative! If she said she would call, she did. She is definitely an asset to PennyMac!