PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,630 reviews
Select a rating
GIOVANNA Gutierrez R.'s profile image
GIOVANNA Gutierrez R. 
on Birdeye

3 years ago

Molly, was exceptional. Everything was very clear to me and communication was great.  

JACOB U.'s profile image
JACOB U. 
on Birdeye

3 years ago

The team was great and answered any questions I had. 

Tracy S.'s profile image
Tracy S. 
on Birdeye

3 years ago

Overall process was handled professionally and was completed in a timely manner. I could not have been more impressed with the people I dealt with and was completely surprised at how quickly and efficiently the process was. Wished I would have done it sooner! 

JASON H.'s profile image
JASON H. 
on Birdeye

3 years ago

The process was quick and easy to do 

DALE M.'s profile image
DALE M. 
on Birdeye

3 years ago

Working with PennyMac was easy and stress free. Cesar always kept me informed weekly on where the process was. 

Kevin Buchan J.'s profile image
Kevin Buchan J. 
on Birdeye

3 years ago

Sandra was great! 

Cassaundra B.'s profile image
Cassaundra B. 
on Birdeye

3 years ago

Once I was put in touch with someone the process was smooth and quick. We ended up being able to close three weeks sooner than anticipated. Each time I emailed a question I received a fairly quick response; usually by the next business day. The only difficult process was getting connected to someone. Each time I received an initial call from Pennymac I was placed on hold for more than 10 min to be connected to an agent. I finally explained that after the 5th call and was immediately connected. 

Raymundo Zayas B.'s profile image
Raymundo Zayas B. 
on Birdeye

3 years ago

Outstanding... 

Theodore Johnson J.'s profile image
Theodore Johnson J. 
on Birdeye

3 years ago

If COVID-19 would of not play a factor in the entire situation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,630 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.