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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,213 reviews
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Charles D.'s profile image
Charles D. 
4 years ago

Very smooth refi process! All PennyMac employees were very helpful and knowledgeable. 

Madelyn T.'s profile image
Madelyn T. 
4 years ago

Positive and efficient experience. 

ANDREW B.'s profile image
ANDREW B. 
4 years ago

Daniel was fantastic to work with. He was very efficient and knowledgeable. He really made the entire process easy as could be! 

NATASHIA P.'s profile image
NATASHIA P. 
4 years ago

Very pleasant and easy to deal with. Took a very long time..and I had to send in documentation twice, but otherwise no problems at all. 

Roger C.'s profile image
Roger C. 
4 years ago

The process for my refinance was so seem less and convenient. Everything was done remote/online. I especially liked the fact that the notary came to me. She was a pleasure to work with also. Thank you. 

John C.'s profile image
John C. 
4 years ago

N/A 

LaWanda S.'s profile image
LaWanda S. 
4 years ago

Overall they stayed in communication with me throughout the entire process and Carlton Blood did answer any questions I may have been confused on. 

CHARLES D.'s profile image
CHARLES D. 
4 years ago

The application process went well. There were special circumstances that I informed the team of throughout the process. The closing was ready earlier than expected and the process faltered. Response to my phone calls and emails was slow. Given that they were ready to close earlier, I expected the documents to be ready on the agreed upon closing date. The documents came late. I worked until early morning printing and organizing them for a closing appointment with a notary later that day. 

DENNIS S.'s profile image
DENNIS S. 
4 years ago

Easy and quick 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,213 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.