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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process through the app is easy. Thank you!
We were given incredible service and a loan experience that was without stress. We would recommend PennyMac!
NA
The communication once the loan went to the processor was severely lacking and unprofessional. I received multiple emails with personal identifiable information that were not meant for me and often times went weeks without proper updates. My rate lock had to be extended because the time it took to process the loan but I did not find this out until I asked.
It was very easy to get through the process.
Serious lack of communication, professionalism. Every time I deal with Pmac theres confusion, multiple requests for the same docs. The folks at Pmac struggle.
Very good, it just took longer than I expected .
It was a very easy and smooth process. I understand that during this pandemic everything would take longer than usual but once the loan was approved, it moved very quickly. Thank you!
Great communication all the way through.
PENNYMAC has a 4.4 star rating with 48,819 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.