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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The team at pen ymac was awesome. Made my life easier and the communicated on a weekly basis. As the loan got closer to close they called me daily and kept me updated. I definitely will use them again.
Every step of the process went smoothly and couldn't ask for a better experience. Thank you.
Experience was informative, and accurate.
Closing happened a little faster than anticipated
Our loan specialist, Nate Hoffman, was knowledgeable, friendly, courteous, and very prompt in answering any questions or concerns we had during the entire process. He made a normally nerve-wracking experience smooth sailing!
I’m a previous Pennymac customer so that is why I wanted to stay with you.
Overall experience was great. I appreciate the help I received.
My'Esha was great. She was very responsive , conscientious, friendly. Any less than perfect ratings are not about her. The problem is that our loan officer said to hold our August payment because they would handle it in escrow. We got late notices and collections reported a missed payment to credit agencies. Ken Price kindly offered to correct this,. Thanks. You should have loan officers talk to collections to avoid this in the future.
Nicholas was very helpful and prepared us with what to expect for the whole process. We had an outstanding experience!
PENNYMAC has a 4.5 star rating with 48,631 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.