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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,181 reviews
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RACHEL E.'s profile image
RACHEL E. 
5 years ago

This process was amazing, everyone I talked to and dealt with was friendly, professional and efficient. I love PennyMac and tell everyone how awesome they are! 

GEORGE C.'s profile image
GEORGE C. 
5 years ago

Careful, accurate and timely service, 

Bradley B.'s profile image
Bradley B. 
5 years ago

For the most part things went smoothly. I think the most frustrating part of the entire process was that the required cash to close changes about every week. I didn’t know how much money I had to come up with until after 5pm the night before closing. The estimates ranges from $8,800 to a $1,200+ credit. The final closing disclosure from Penny Mac did not match closing day at the Title office. This is an are for improvement. 

RICHARD A.'s profile image
RICHARD A. 
5 years ago

Our experience was very positive. 

JONAH L.'s profile image
JONAH L. 
5 years ago

communication to the title company and the borrower in a timely manner. Loan officers to work together. Loan process to be very clear in their intention and the expectations. 

JACOB P.'s profile image
JACOB P. 
5 years ago

Our interactions with Marcia were always very pleasant, she was always very helpful and responsive. Any time we had a question, she was available to address those questions and concerns. We were very pleased with her help and her professionalism. 

Ronald C.'s profile image
Ronald C. 
5 years ago

Clear assistance and communication. Good contact and availability of the experts at Penny Mac. Ron 

REX F.'s profile image
REX F. 
5 years ago

Excellent experience from start to finish!! PennyMac brought their rate and closing costs down to match a competitor. At that point I was more than happy to stick with PennyMac. Thank you so much for making the process simple, keeping us informed, and saving us a ton of $$$!! 

TREVOR P.'s profile image
TREVOR P. 
5 years ago

We had a good experience, good rates and no issues closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,181 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.