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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,980 reviews
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ANA H.'s profile image
ANA H. 
4 years ago

Easy and painless for my re-finance. Great communication throughout the process. 

Brigitte C.'s profile image
Brigitte C. 
4 years ago

Macy was great! She made our experience easy and was very helpful with all my questions! 

GIOVANNA C.'s profile image
GIOVANNA C. 
4 years ago

Jhon Buchanan's knowledge and experience made our refinancing process quick and easy. Thank you PennyMac 

STEVEN M.'s profile image
STEVEN M. 
4 years ago

What really made the difference with Lauren‘s communication. I’m currently refinancing another property and that Leander does not communicate at all. I have no idea where we’re at in the process. With Lauren, I knew every step of the way, what was needed, when it was needed and what was gonna happen. I am very pleased with how the refinancing process went. 

KENNETH F.'s profile image
KENNETH F. 
4 years ago

only that things went as planned no sudden changes without our knowledge, and our closing went as planned, 

John Thomas J.'s profile image
John Thomas J. 
4 years ago

Sandra Benevious was awesome through this process......and she toughed it out with the other entities she had to deal with on our behalf....Thanks to Sandra we got it done ,even though the closing process took several hours.... 

WILLIAM Garrison I.'s profile image
WILLIAM Garrison I. 
4 years ago

Barbara Bellamy was incredibly helpful and patient in all of my questions and worked diligently to adjust the loan in such a way that we could afford the closing costs, after the initial closing disclosure included more than 4.5x the cash-to-close that we were promised by our previous loan officer. While the process didn't go as smoothly as I would like, once Barbara was handling it, I immediately felt more confident that it would be resolved successfully, and she sent frequent status updates. 

David B.'s profile image
David B. 
4 years ago

Both Jami Manning and Jericha Kane did an outstanding job with our loan application. From the initial negotiations with Jami, through the detailed documentation and closing process with Jericha, we always felt that both ladies were "on our side" and took outstanding care of us. Recommend raises and promotions for both! 

FRED L.'s profile image
FRED L. 
4 years ago

You did a great job--sorry for the back and forth but it all came out great in the end. You should be commended for a job well done. Fred 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,980 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.