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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was fast and great!
Communication!!!! My whole team Thank you
Fast and seamless process! My loan officer and supporting staff were great and provided accurate and work hard to close this process quickly.
It was great experience
Thank you for your service very professional people.
Good job
Processes may have been flawed due to COVID and the fact that most of the staff was working from home but the length of time it took to do a streamline refinance was unacceptable. The request to upload documents to the collection site was slow and took several days to reach the specialists. Overall experience was not good, however, I owned a PennyMac loan in the past and I was completely happy, so wanted to stay with the company.
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Overall great experience from start to finish, I was kept informed every step of the way.
PENNYMAC has a 4.4 star rating with 49,376 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.