PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,179 reviews
Select a rating
ERIC S.'s profile image
ERIC S. 
5 years ago

N/A 

Nicholas Brazelton B.'s profile image
Nicholas Brazelton B. 
5 years ago

Refinance went relatively smoothly and I was able to lock in a great rate with little out of pocket expense. My loan team was very knowledgeable and communicated clearly and frequently. Any time I had questions they were promptly answered and any issues that came up were instantly addressed and remediated. 

PETER O.'s profile image
PETER O. 
5 years ago

It was good. Just took a really long time and had to keep sending my paystub because it took so long. And info were request that didn’t make sense at time. But we got it done. That’s the main goal. 

VITALY K.'s profile image
VITALY K. 
5 years ago

Everything was great! 

Andrew B.'s profile image
Andrew B. 
5 years ago

The PennyMac team was there for me every step of the way. Even with a couple of bumps in the road, we were able to steer my son and I into a new home with a FANTASTIC rate!!! 

ADAM A.'s profile image
ADAM A. 
5 years ago

Letty and the whole team was amazing from beginning to end. Thanks !! 

JOSE L.'s profile image
JOSE L. 
5 years ago

Really great people and the process was really easy. 

EARL B.'s profile image
EARL B. 
5 years ago

None 

MATTHEW B.'s profile image
MATTHEW B. 
5 years ago

After submitting all of my documents, the stage to get clear title took much longer than I expected (especially for a refi). I think this was more on the title company than PennyMac, but PennyMac chose the title company. This required me to keep submitting pay stubs (to have the "most recent" documents). Our first closing didn't happen (notary never showed up, and we got no communication until hours later), the next was pretty rude. Faiza was great with updates, but next time I'd pick a title co 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,179 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.