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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Antonio Torres was awesome! He communicated effectively with me the entire time during my refinance. He was easy to talk to and just an overall nice guy. I would highly recommend Pennymac and Antonio Torres as your representative.
Adrianna Doolittle was the best and I have nothing but a great experience with her. The issue is with the loan officer and the previous two processors who did a horrible job. The communication was terrible with all three and the information I received was also terrible.
I really appreciated the information I received while submitting the application. I thought that process was very smooth and easy and I felt that I was given all of the important information. After the application was submitted, I received less information and the communication was not as thorough/clear or friendly. That being said, the overall process was smooth and was completed as-expected, so I was pleased with the end result!
PennyMac did a great job with our refinance. They communicated well through email and phone call, keeping us up to date throughout the whole process. Michael was easy to talk to and accessible by email and phone for all of our questions. Thanks for a painless closing!
Erica was very helpful to my wife and I through the process. We had questions and she always got back to us with the info we requested. This was our first time going through the mortgage process strictly on line. Erica's professionalism is what made our experience great through the process. She is a 5 star!
It was great.
Excellent overall experience with great customer service!
Refinancing was quick and painless.
Smooth and easy process.. staff was awesome
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,098 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.