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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Reasonable experience with no problems. I am not sure what else needs to be said.
Quick, painless, responsive to requests
For the most all was very good. The response to my questions (emails) was slow. Alll and all it went well. One suggestion, with people working remotely, their phone numbers when calling clients should reflect they are calling from PennyMac. UNKNOWN calls go unanswered most often at least with me. Thank you.
We were extremely pleased with our experience through our loan process. Sarah and all the staff were very professional, knowledgeable and kind. We have to say, it was the easiest closing we have ever done.
Timely updates and communication. Flexibility Ease of document transfer via online portal
No Comment.
Icenia was great to work with. Though she was extremely busy (demand for refinances is high), she was happy to answer my questions and always made me feel like they were welcome. The process was honestly very fast! I'm a current PennyMac customer who chose to stick with them through the refinance because I've had no problems with them, and this experience made me feel good about that decision. The company they use for closing could have been safer (no eSign), but I'm happy with PennyMac.
Great
Great experience and follow through
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,630 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.