PENNYMAC

Peter N. 

on Birdeye

5 years ago

It was the best experience I ever had 

BRIAN L. 

on Birdeye

5 years ago

Excellent customer service 

ELBIN R. 

on Birdeye

5 years ago

Very competitive staff, straightforward, courteous and knowledgeable. We always felt secure that everything was working Smoothly. They answered all our questions and clarify our doubts didn't matter how simple or complicated were. In our case we only trust PennyMack diligent personnel. 

CHRISTOPHER P. 

on Birdeye

5 years ago

N/A 

KERI Friday Z. 

on Birdeye

5 years ago

I understand you are busy with refinancing right now. I was told we would close in July. I closed a month later with nothing more than an email saying it’s waiting for underwriting. I emailed asking what is taking so long mid August and never received a reply. 

Richard B. 

on Birdeye

5 years ago

Everything was smooth and easy 

BOBBY P. 

on Birdeye

5 years ago

The process was very easy and smooth. From the time of my application to close went faster than expected. The My loan officer explained my options and helped select the best one for me. My loan specialist was excellent. He explained next steps and provided frequent updates regarding my loan. The Pennymac Team took the stress and worry out of the process. I highly recommend Pennymac for your mortgage or refinance needs. 

NOREN V. 

on Birdeye

5 years ago

We were told, by the closing lawyer, 30 minutes before she arrived that we needed to have a witness at the house. It would have been great if we had more time to find a witness. Everything else connected to the loan process was flawless. 

RICHARD M. 

on Birdeye

5 years ago

Completed refinancing of my loan -- excellent customer service from beginning to end!!