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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,673 reviews
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Michael L.'s profile image
Michael L. 
on Birdeye

4 years ago

Wonderful experience and knowledgeable staff. Made the entire process smooth and stress free 

VICKY R.'s profile image
VICKY R. 
on Birdeye

4 years ago

Patrick was very professional, informative and kind. We really enjoyed our experience working thru a closing which I believe is a first. Thanks for everything. 

Jaclayne P.'s profile image
Jaclayne P. 
on Birdeye

4 years ago

Good experience overall. 

SONG A.'s profile image
SONG A. 
on Birdeye

4 years ago

 

MARK G.'s profile image
MARK G. 
on Birdeye

4 years ago

First, Let me say my loan officer did a fantastic job. Being putting in the situation with my loan and handling my case with his professionalism was AMAZING! Thank you DM. I was not pleased with the 5 different loan revisions. Honestly, I could have stayed with ICG - Veteran Home Loans and taken the counter offer, which they did come back and compete with a lower payment, interest rate, and total loan amount. 

MICHAEL K.'s profile image
MICHAEL K. 
on Birdeye

4 years ago

Any time I had a question, Nick was available and had the answer I needed. Excellent customer service! 

ROSA S.'s profile image
ROSA S. 
on Birdeye

4 years ago

With everyone working from home and influx of people doing refi, I actually didn't expect to close in the time frame that it did. I was pleased after it was all said and done.  

JOSHUA S.'s profile image
JOSHUA S. 
on Birdeye

4 years ago

👍 

Robert Stage I.'s profile image
Robert Stage I. 
on Birdeye

4 years ago

Throughout refinancing process Robert Winkler and other members of PennyMac team kept me apprised of the loan process until completion. The loan was processed very quickly. From start to finish I received excellent customer service from the PennyMac team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,673 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.