PENNYMAC

Steven B. 

on Birdeye

5 years ago

this loan went much quicker than I expected. 

Robin R. 

on Birdeye

5 years ago

As with any mortgage loan, the process can be stressful but my PennyMac team was awesome. Nancy responded to my questions promptly and was a joy to work with! 

Vicki D. 

on Birdeye

5 years ago

From the very start, Anna & Jessica from PennyMac were super helpful, on top of things, and very nice. I really enjoyed working with both of them. I closed on my new house on time, and very happy with the whole process! 

RONALD M. 

on Birdeye

5 years ago

Hilda was very patient, answering many phone calls. She never once gave me the impression that she felt my questions were silly or unimportant. 

Rick W. 

on Birdeye

5 years ago

My questions were answered promptly, and the whole process from start to finish went smoothly. 

Jameika G. 

on Birdeye

5 years ago

Antonio Torres was awesome! He communicated effectively with me the entire time during my refinance. He was easy to talk to and just an overall nice guy. I would highly recommend Pennymac and Antonio Torres as your representative. 

KATIE C. 

on Birdeye

5 years ago

I really appreciated the information I received while submitting the application. I thought that process was very smooth and easy and I felt that I was given all of the important information. After the application was submitted, I received less information and the communication was not as thorough/clear or friendly. That being said, the overall process was smooth and was completed as-expected, so I was pleased with the end result! 

LaMar B. 

on Birdeye

5 years ago

Everyone involved in our process was great. The refi process was quick and easy. They kept up up-to-date every step of the way and we’re very responsive to any questions we had. Based on our experience And the offices handling our refinance, I would definitely recommend to others. 

Di Anne E. 

on Birdeye

5 years ago

Excellent overall experience with great customer service!