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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service was great. The loan officer was efficient and kept me informed about very step.
Friendly representatives with good follow up and communication throughout the process. The ability to send, receive and sign documents electronically made all of the paperwork a breeze. A mobile notary came to the house, we signed and were done! I’ve used PennyMac for years and what I most like is that they do not sell my loan to another company making me have to change my electronic payments and deal with another company!
Amount needed at closing was incorrect. Caused me to make an additional trip to the bank and have to pay an additional $30 for a wire. Not happy about that and would like a refund of $30 for the wire.
So happy to have our payment reduced!
Smooth transaction
We were kept well informed. And all our concerns and questions were answered promptly. We're very satisfied with the way everything was handled from beginning to the closing. Thank you ! Ron McDaniel
60 days for a streamline refinance is pretty darn slow
We could not get ahold of the right people when we needed to, and could not get straight answers often times when needed to plan accordingly. Our closing also had to be scheduled 3 times because of miscommunication between pennymac and the title company, which for our schedules was very difficult to accommodate in short notice. Then the amount needed at closing wasn’t accurate which made the matter even more frustrating. It simply didn’t go the way we hoped which was disappointing.
My refinancing went great!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,338 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.