PENNYMAC

Oneil C. 

on Birdeye

5 years ago

Adrianna Doolittle was the best and I have nothing but a great experience with her. The issue is with the loan officer and the previous two processors who did a horrible job. The communication was terrible with all three and the information I received was also terrible. 

Trenton J. 

on Birdeye

5 years ago

PennyMac did a great job with our refinance. They communicated well through email and phone call, keeping us up to date throughout the whole process. Michael was easy to talk to and accessible by email and phone for all of our questions. Thanks for a painless closing! 

LAWRENCE P. 

on Birdeye

5 years ago

Erica was very helpful to my wife and I through the process. We had questions and she always got back to us with the info we requested. This was our first time going through the mortgage process strictly on line. Erica's professionalism is what made our experience great through the process. She is a 5 star! 

Lisa W. 

on Birdeye

5 years ago

It was great. 

Sheila G. 

on Birdeye

5 years ago

Refinancing was quick and painless. 

Mary Rose B. 

on Birdeye

5 years ago

George has done a great job of being on top of my loan processing. He calls once every week to give an update on the status of my loan. I f I leave a voicemail, he promptly calls back to answer my question. He was efficient and well informed. 

Derrick P. 

on Birdeye

5 years ago

Smooth and easy process.. staff was awesome 

JOSEPH D. 

on Birdeye

5 years ago

I had a wonderful experience and couldn't be happier with all of the results. 

Eduardo I. 

on Birdeye

5 years ago

Considering the circumstances of the COVID-19 pandemic, I thought the entire process went reasonably well.