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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,620 reviews
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JAMES O.'s profile image
JAMES O. 
5 years ago

I will never ever ever do business with Pennymac again. EVER. I have never in my life encountered such sloppiness, mismanagement and incompetence. I would rather have all of my toenails and teeth extracted than have to go through a closing with you morons again. You could be / should be studied in mba management classes on how not to do business. 

Carl T.'s profile image
Carl T. 
5 years ago

Concerning, pleasant, professional and assuring! What more could a client ask for. Folks at PennyMac should walk with pride with the services they provide and in the manner they are presented! 

PHILIP W.'s profile image
PHILIP W. 
5 years ago

Great job Jacob Rogers. Thanks again. 

Kirk R.'s profile image
Kirk R. 
5 years ago

The lian took a lot longer than I expected but I understand that the recent rate drops and the amount of folks working from home in the US really put a burden on the team. Overall I'm pretty happy and besides the wait, the process was absolutely painless. 

KIMBERLY C.'s profile image
KIMBERLY C. 
5 years ago

Be more clear about how pay off funds are distributed and also give more accurate cash back information 

ROBERT M.'s profile image
ROBERT M. 
5 years ago

Jason gave us great service from start to finish!. 

PHILIP S.'s profile image
PHILIP S. 
5 years ago

Good feedback and guidance. 

Troy T.'s profile image
Troy T. 
5 years ago

good and easy experience. great communication from the team 

ALFREDO T.'s profile image
ALFREDO T. 
5 years ago

My refinance experience with PennyMac was excellent and streamline. I was very happy with the rate they gave me and the people that I worked were very Professional and I felt they were looking out for me. I will gladly give them 10 out of 10 stars. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,620 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.