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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,694 reviews
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Beatriz R.'s profile image
Beatriz R. 
on Birdeye

4 years ago

All the process to restructure my mortgage was simple, fast and clear. Thank you. 

CARRIE K.'s profile image
CARRIE K. 
on Birdeye

4 years ago

I was a nervous wreck, feeling like I wasn't capable of doing anything on my own since becoming a widow last year. I desperately needed to lower my house payment so I thought it couldn't hurt to ask for a r I was very pleasantly surprised at how easy this major milestone was to accomplish with the Pennymac team by my side. My late husband always took care of these matters so I felt like there was so much I just didn't understand but my team explained everything very concisely at me at ease. 

James E.'s profile image
James E. 
on Birdeye

4 years ago

Great user experience and completeness! I have been with PennyMac for several years and they have always been top notch. They offered great rates for Veterans with the Rate Renewal for VA loans and I took advantage of it and couldn't be happier. I would recommend them to anyone. 

RICHARD H.'s profile image
RICHARD H. 
on Birdeye

4 years ago

Easy refinance, Marisol Torres helped me a great deal. The process went smoothly and was a pleasant experience 

FRANCIS T.'s profile image
FRANCIS T. 
on Birdeye

4 years ago

Process was easy and straight-forward. No complications. 

Alfred Voigt J.'s profile image
Alfred Voigt J. 
on Birdeye

4 years ago

There was nothing wrong with the person - Liem was put in a very difficult situation and did the best he could. The process is terrible. We started our loan request in Mid-May and were told there would be no apprasial fee and it should close by the end of June. We were asked for the same documents up to three times. In July, for three weeks in a row - we were told the loan would close 'next week'. This was a refinance with PennyMac who held our original loan and it still took forever. 

VICTOR B.'s profile image
VICTOR B. 
on Birdeye

4 years ago

My experience with PennyMac was efficient and hassle free. Highly recommended! 

SHAWN D.'s profile image
SHAWN D. 
on Birdeye

4 years ago

From start to finish our experience was awesome. We stuck with PennyMac due to our experience before, even though we might have been able to get a better rate elsewhere. We closed sooner then we had expected and everything was communicated great.  

ANTHONY PLATT J.'s profile image
ANTHONY PLATT J. 
on Birdeye

4 years ago

Pleasant experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,694 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.