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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The whole transaction was pleasurable and seamless, they delivered what they promised and closed the loan on time. I appreciate and thank all involved in this transaction.
Dealing with to many people, and the process was difficult over a phone! Everybody was very nice and polite!
Ease of initial application with Skyler. Then Ammie Mack was very good about regular updates and extremely pleasant and personable to work with. Having the notary come to our house for closing was a wonderful convenience as well.
It just felt highly unorganized from start to finish.
What made it a great experience was the updated information on my loan request.
Faster turn around not almost 6 months, was told had a refund of 2000, when sat to close the actual refund was 243.00, lack of communication.
It was a painless process from application to closing. Everyone I worked with was great and very communicative. I recommend PennyMac to anyone looking for a mortgage.
Kali was AMAZING!! She was very efficient with excellent communication throughout the whole process no matter how many questions I asked. She did everything she could to help move us along despite how busy Pennymac is with the popularity of the low rates. I am so happy that our refinance landed with her!
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PENNYMAC has a 4.5 star rating with 48,694 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.