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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was a little upset with the closing process. There are couple of last-minute hiccups. other than that my process went well.
Jamie was great. Oscar, the loan- originator was just ok in that some documents had to be redone a couple times and I had to catch the errors even though I don't really know what im doing so that decreased our confidence. The worst part about working with Penny Mac is that we couldn't get in touch with Oscar directly... the numbers we were given never got us to him. Also, the time difference between east and west coast caused some issues. Everything went down to the last minute causing stress.
PennyMac was extremely easy to work with. Even the title company, when they found out our lender was PennyMac said, “oh good, they always get back really quickly.” Overall, a great experience.
The process took a lot longer than expected. I was told not to pay my current loan with expectations of my loan closing but since it didn’t I was almost late on my payment. The process overall was frustrating.
Everything was handle in a timely manor and any questions I had they responded to right away.
Awesome
Icenia Davis and Winston Cutter were awesome to work with.
Everything went great.
Antonio did a great job in preparing my loan and had the closing on the expected date.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,078 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.