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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Calling back or atleast emailing back when there were questions raised.
Everything was promptly presented and accurate. I also enjoyed the mobile notary, he took all safety precautions and was professional!
All involved were professional and curious.
Easy process, good people
Do to our current limitation every thing went well & above my expectations. As a senior I was able to keep abreast of everything. Ms Lopez was always pleasant & professional
We refinanced our mortgage with PennyMac, Abdul Saleh & Nancy Olives made the process easy, quick, efficient & both of them were competent, knowledgeable, and professional. I would definitely recommend PennyMac! Thank you, Penny Mac!
No
We missed the original closing date. I had to escalate several time during the processing period. We did not get an accurate closing statement with cash to close till day of
Had to deal with the manager to get results. Request for documentation four times. Took almost two months to close. Very disappointing service with the business who already held my mortgage. Have to call Monday because I received a request for payment of old amount prior to refinance and due Sep instead of October. Need to get something right. The closing cost was alot more than originally discussed. Donna Fonseca
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,356 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.