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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was seamless from start to finish!
Very happy with the loan process and follow up to questions we had. We were kept updated during the process and closed on time.
The Rep Clyde Anderson and his partner Kyle Mcghie were great always called back, gave me the necessary info and closed even though i was on vacation. This was a great experience and that is why i am a repeat customer and if I buy another house in the future Penny Mac will be my choice. Thank You for the efficiency and the communication. SDC
PennyMac Refi was easy and fast.
Max was very professional and treated me very nice very nice To dealing with him.Had answer very promptly.
Penny Mac worked with me to find what I needed most. I received continous and prompt communication, answers to my questions and a friendly service. Thank you to Ignacio and Rachel.
Communication was terrible once our loan moved to Jason. He would promise to get things done. From our understanding it was not his department that dropped the ball- had us set up with wrong title company and then had our closing delayed by weeks. Who knows who fault it was?!? But that’s what we were told. We would call and at one time it took days to get a response. Even at closing our balance was supposed to be zeroed and we still owed the title company a check- to balance things. Disappointed
I had to call MANY times to speak with a loan officer. I was told I would get call back at specific times and did not. When i did get through I was placed on terminal hold several times. I usually hung up after 20 minutes of waiting. I was called to schedule my closing and scheduled. Then I was called a second time to schedule my closing the following day. I had already requested time of from work but i had to make a second request becuase I as told I could not close on the day requested.
From start to finish the process was super easy!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,178 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.