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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
From start to finish, we had a wonderful experience. Great pricing and great loan officers. Juan followed up each week to give us updates on our loan and answered all of our questions promptly.
The process was quicker, smoother and easier than I imagined. Thanks!
I enjoyed my experience. It was seamless
Beautiful service , humanistic and pleasant!
Very smooth and easy experience. I will recommend PennyMac.
The penny Mac team They are very thorough Consider it And very professional It was a great experience And I really thank them For their professionalism And patience My loan Experience Again thank you so much To the complete penny mat team
Communication was difficult for a few reasons. There were multiple people that reached out regarding my refi. Documents were inaccurate on a few occasions (maiden name, including husband erroneously, misspelling my name). When I tried to have this corrected, I did not receive a response. It took my notary to make an urgent request to correct my documents. Closing dates weren't communicated timely. I needlessly paid my mortgage on both homes and am now waiting for refunds. Poorly managed.
Always kept me updated on the process and kept me informed weekly.
It was ok
PENNYMAC has a 4.5 star rating with 48,807 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.