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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,229 reviews
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TANYA C.'s profile image
TANYA C. 
5 years ago

Outstanding service! 

Warren Y.'s profile image
Warren Y. 
5 years ago

Pennymac is no 1 refinance lender. I love the way treats customers. Fast service and quick response. 

JOEL M.'s profile image
JOEL M. 
5 years ago

I understand that PennyMAC may be having a flood of calls and not enough workers to handle that amount of call traffic. I still believe that it was EXTREMELY difficult to get in contact with my loan officer. I had no email address I could send to, no chat room and of course the call queue. I believe if a chatroom or email address option was available, the loan officer would be able to multi-task by answering quick direct questions, which would in turn reduce the number of calls coming in. 

Hazel F.'s profile image
Hazel F. 
5 years ago

My experience was very good very very good. That was my first time applying for a refinance I was a little bit nervous but once I spoke to the lPerson who took my application and she explained everything to me I became a little bit calm. Then when Yvonne called me and explain more it was fine. Iwould like to say thank you to you Penny Mac Yvonne for walking me through the whole process and I appreciate your business very very much thank you again 

Marium A.'s profile image
Marium A. 
5 years ago

From start to finish this was the best experience I ever had in financing my house. My current home and my new home are both with PENNYMAC. PENNYMAC is top choice for all my future properties and will be referring to all my friends and family! What made this experience great and amazing is the efforts and expertise of Bailey Greene and Rosario Lopez. Both of these individuals worked tirelessly and patiently to become my PENNYMAC SUPERHEROES! Salute to Bailey and Rosario. Aamir Khan, MD 

FARIDA J.'s profile image
FARIDA J. 
5 years ago

Nancy is one of the best loan officer and I am really blessed to be work with her. Thanks 

EDDIE L.'s profile image
EDDIE L. 
5 years ago

Liem was great to work with. Extremely professional. 

KURT E.'s profile image
KURT E. 
5 years ago

Call me. I’ll explain. 720-545-4390. 

PATRICK W.'s profile image
PATRICK W. 
5 years ago

Awesome experience, and a smooth process. Thanks for making it easy Max. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,229 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.