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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication between consumer and company were good and all questions answered.
Respond to emails quickly and within 24 hours at the latest; Understand that loan refinancing is not a full time job for the customer so give them status updates actively; work with the customer to understand which closing schedule fits their needs instead of pushing and rescheduling without giving them appropriate time to discuss with their spouse/partners; be polite and not irritated when customer asks questions;
Awesome experience! Great people to work with
Was a great experience. Jamie and the team did an exceptional job!!
Corey Halterman and Jamie Wright made our loan process very easy. They were very clear in their communication with us. They were easy to get a hold of and eager to answer questions. We were very pleased with the ease of the process.
Great, fast and thorough process from start to finish!
The service was great because the process was easy, and everything happened within the timeframe given.
Brent was a pleasure to work with, very knowledgeable & professional. Responsive and quick to return calls and emails.
The closing process was a horrible experience. My loan representative did not provide good customer service, she did not follow up with me as she stated she would on certain inquiries and had a poor attitude through the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,765 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.