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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The great team at Penny Mac makes home buying easy!!
My recent experience of refinancing my PennyMac mortgage loan was absolutely painless. I was guided through the process by Joe Kirleis who was both efficient and courteous. Kudos to him and PennyMac for a job well done.
I chose to continue with PennyMac assuming that as a present mortgage meant something. I did a refinance with a broker for a vacation home and purchased my home. The process was smooth, took about a month faster and didn’t require me to spend hours on document responses.
Service was prompt and detailed. The whole process was painless and customer service was excellent. Would recomment PennyMac to anyone looking for a home loan or refinance.
This process was great!
Personable and professional
My expectations were high. Zachary Teahan and all the PennyMac people working on my loan exceeded them. I want to thank everyone involved.
My refinance process was quick and easy. My loan officer, Mr. Timothy Carter communicated with me very thoroughly and ensured I understood the process from beginning to end. I will most definitely recommend PennyMac to all those looking for a wonderful home loan experience!
My contact would never return my calls or emails. I had to call in multiple times for weeks and wait on hold / be hung up on multiple times a day before I was transferred to a supervisor that actually provided some clarity. This was the most unprofessional experience with any serious transaction that I have ever had. I am shocked at the negligence demonstrated in administering my refinance process. At the end of the day my closing documents were still incorrect, but we just wanted to be done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,809 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.