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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,229 reviews
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GENARO Martinez De V.'s profile image
GENARO Martinez De V. 
5 years ago

Brianna deserves a raise. 

JENNIFER M.'s profile image
JENNIFER M. 
5 years ago

The entire experience was great from start to finish. My.refi was extremely easy, the team provided clear communication, my transaction went off wothout a hitch and I couldn't be happier woth the result! 

Edwin G.'s profile image
Edwin G. 
5 years ago

Just one word "AMAZING: 

Edwin Sheneman I.'s profile image
Edwin Sheneman I. 
5 years ago

Overall experience was OK. There were numerous times that I called and left messages and then I had calls back to me where the messages were not listen to at all. Which meant I had to call multiple times about the same thing. I asked to challenge the value of the appraisal that I was given. Then I was told what I needed to do the challenge it. I did all of those things in five weeks went by without anyone acknowledging that I challenge the appraisal. 

SHARON A.'s profile image
SHARON A. 
5 years ago

The whole process was smooth and seamless from my perspective I really appreciate PennyMac sending somebody to my house to complete the closing! 

JEREMY T.'s profile image
JEREMY T. 
5 years ago

Great and easy process! Would recommend to anyone! 

MATTHEW M.'s profile image
MATTHEW M. 
5 years ago

From the start of the process I was told that my 1st payment would be in October but is due in September. Telling me one thing and doing another doesn’t not sit well with me. 

Barnese B.'s profile image
Barnese B. 
5 years ago

I like the mac group and someone always available to answer my questions. 

Lloyd M.'s profile image
Lloyd M. 
5 years ago

My experience refinancing with Pennymac was without a doubt the most successful mortgage experience I've had in 20+ years of owning a home. I highly recommend them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,229 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.