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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,781 reviews
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Barbara H.'s profile image
Barbara H. 
on Birdeye

4 years ago

Linda Frazier made the process smooth. This was as painless as a refi could be. 

BENJAMIN K.'s profile image
BENJAMIN K. 
on Birdeye

4 years ago

The process took 3 times longer than expected. My closing date was rescheduled 3 times due to improper closing process by PennyMac not in accordance with my state law. Until the last few weeks every time I called to follow up I had to speak to multiple different people that knew nothing about my loan or the laws in my state. Communication between PennyMac and my closing attorney was poor, they would not respond to my closing attorney in a timely manner. They need to implement new processes. 

Dylon H.'s profile image
Dylon H. 
on Birdeye

4 years ago

Everything seemed to take forever. When I had family members applied and closed in 2 weeks at different places and it took us 2 months or more. 

ANTHONY K.'s profile image
ANTHONY K. 
on Birdeye

4 years ago

thanks 

Karen J.'s profile image
Karen J. 
on Birdeye

4 years ago

Process went smoothly. I am very satisfied with the serve I received 

Kathryn R.'s profile image
Kathryn R. 
on Birdeye

4 years ago

Easiest refi ever! 

Rachel Q.'s profile image
Rachel Q. 
on Birdeye

4 years ago

Misinformation and never got back to us. 

Parin S.'s profile image
Parin S. 
on Birdeye

4 years ago

The service received by Chris! 

Lance C.'s profile image
Lance C. 
on Birdeye

4 years ago

Ronsha answered all my questions promptly, she under sold and over delivered in every way, couldn’t have been happier with the speed of the process and how easy the process was. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,781 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.