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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,781 reviews
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AMOS R.'s profile image
AMOS R. 
on Birdeye

4 years ago

Everything went smoothly. I barely had to do anything but submit a few documents and answer a few questions and sign a few docs. No muss, no fuss. Great job! 

BENJAMIN P.'s profile image
BENJAMIN P. 
on Birdeye

4 years ago

PennyMac has been great since becoming my servicer of home loan years ago. Their communication via phone, online account secure messaging, and email are great. Because of the ease of communication and online experience I kept PennyMac to refinance. The speed and accuracy of refinance were great. Jericha and Karen provided answers quickly and accurately. Thank you. 

PAUL R.'s profile image
PAUL R. 
on Birdeye

4 years ago

Flawless, stress free, timely, and informative transaction. Great job !!!! 

BRADLEY L.'s profile image
BRADLEY L. 
on Birdeye

4 years ago

Thank you 

Catherine A.'s profile image
Catherine A. 
on Birdeye

4 years ago

Our financial advisor recommended that we refi our home loan. And since we already had our loan with PennyMac we called and got rates that were great and in line with other financial institutions. From the time we called to the time that we closed it was approximately 3 weeks. Superb service and communication with everyone involved. 

JOSEPH T.'s profile image
JOSEPH T. 
on Birdeye

4 years ago

Lloyd and Marcia made the process very easy and seamless to the point where I will reach out to PennyMac for a refinance on one of my older properties. Thanks! 

Ariel M.'s profile image
Ariel M. 
on Birdeye

4 years ago

Went much quicker than I expected and I was pleased that I started the process with them. Lowered my rate with no hassle. Great service from the entire team. 

GREGORY T.'s profile image
GREGORY T. 
on Birdeye

4 years ago

The Mac team worked well together, There were very few hiccups in the process and the communication was quite good. Most especially the refinance closed a lot faster then expected, thank you. 

Norman W.'s profile image
Norman W. 
on Birdeye

4 years ago

Closing was delayed to lack of communications from PennyMac. Did not return calls or emails with the title company or myself. We have purchased 10 homes over the last 40 years and this was the most stressful of all. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,781 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.